Hotel Policies

Pet Policy

Our location serves you and your pet well, with the fresh sea breeze to lift your spirits and the Caribbean sun to warm your bones. Explore our numerous hiking trails through breathtaking rainforests, or enjoy getting sandy at our famous beaches. Rest assured that your pet will feel at home in our relaxing and hospitable Hyatt Place San Juan/Bayamón. For guest staying 1-6 nights, a $75 non-refundable pet fee will be administered. Guests staying 7-30 nights, a $75 non-refundable pet fee plus an additional $100 cleaning fee will be administered. Guests stay 30 + nights, please contact the hotel. The fee(s) will be inclusive of taxes.

A maximum of 2 dogs per room are permitted. Only dogs weighing 50 lbs and under are permitted; two dogs may be allowed in a guestroom provided the combined weight of both dogs does not exceed 75 pounds; the pet fee encompasses this and pets exceeding are at the hotels discretion. All pets must be housebroken.