Hotel Policies

Welcome to the sunny beaches and excitement of vibrant San Juan, Puerto Rico. Plan your stay with us by reviewing our destination fees and pet policy. We look forward to welcoming you and your canine companion to our centrally located hotel.

Destination Fee

A daily destination fee of 16% plus taxes (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.


  • Distric shuttle service exclusively for hotel guests in the area
  • Enhanced Wifi internet speed.
  • Two daily bottles of water in your room
  • Complementary local coffee in your room.
  • Use of the 24/7 GYM
  • Use of the Business Center
  • Use of the Game Room area

Pet Policy

For guest staying 1-6 nights, a $75 non-refundable pet fee will be administered. Guests staying 7-30 nights will be administered a $75 non-refundable pet fee, plus an additional $100 cleaning fee. If you plan to stay more than 30 nights, please contact the hotel.

The fee(s) will be inclusive of taxes. A maximum of two dogs per room are permitted. Only dogs weighing 50 lbs. and under are permitted, though two dogs may be allowed in a guestroom provided the combined weight of both dogs does not exceed 75 lbs.; the pet fee encompasses this and pets exceeding are at the hotels discretion. All pets must be housebroken.