Hotel Policies
No Pets Allowed
City tax mandatory in Lisbon for all staying guests to be paid locally in the hotel upon Check In / Check Out.
- 2 EUR per adult/per day up to a maximum of 14 EUR per Adult/per stay
- Children 12 and below are excluded from this charge
Check-in and Check-out Time:
Check-in: 15:00
Check-out: 12:00
All guests arriving before Check-in time will be accommodated as rooms become available. Baggage may be checked-in for those arriving early if rooms are unavailable.
Thermal Oasis and Indoor pool:
The indoor pool and the Thermal Oasis are located at Serenity Spa. Access at additional cost and entry allowed from 16 year old.