Hotel Policies

No Pets Allowed

City tax mandatory in Lisbon for all staying guests to be paid locally in the hotel upon Check In / Check Out.

-              2 EUR per adult/per day up to a maximum of 14 EUR per Adult/per stay

-              Children 12 and below are excluded from this charge

Check-in and Check-out Time:

Check-in: 15:00

Check-out: 12:00

All guests arriving before Check-in time will be accommodated as rooms become available.  Baggage may be checked-in for those arriving early if rooms are unavailable.

Thermal Oasis and Indoor pool: 
The indoor pool and the Thermal Oasis are located at Serenity Spa. Access at additional cost and entry allowed from 16 year old.