Hotel Policies

Credit Card Policy

A valid credit card must be presented at the time of check-in. It will be authorized for $75 per night for incidentals. Credit Card Authorization forms can only be accepted 72 hours prior to arrival date and must be requested by the hotel front desk.

Minimum Age Requirements

The minimum age to reserve a guestroom is 21 years of age. A person of the minimum age requirement must be present at check-in and become a registered guest in the room.

Parking Policy

Valet Parking, $28.00 Overnight with unlimited in/out privileges. $14 Daily

Pet Policy

At the Hyatt Place Tulsa / Downtown we are not a pet friendly hotel. However we do welcome service animals.

Smoking Policy

Hyatt is committed to providing a smoke-free environment. There is no smoking, including vaping, allowed in the public areas of the hotel or guest rooms. The hotel will apply a $250 + tax cleaning fee to any guestroom that violated this non-smoking policy. We appreciate your consideration for other guests and ask that you report any smoking or vaping in the building immediately.

Express Housekeeping

Guided by Hyatt’s Culture of Care, we are pleased to announce Express Housekeeping – our evolved Housekeeping stayover program for select service properties in the Americas. Express Housekeeping provides a lighter service, after every second night (every other day), compared to the current full clean after every third night. This program acknowledges the needed evolution for more frequent Housekeeping stayover service in today’s business climate. Building on data-derived guest insights, Express Housekeeping is the next evolution of Hyatt’s Housekeeping Guest Personal Preferences (HGPP). The program is grounded in data and designed to address the most critical touch points in the stayover Housekeeping experience: removal of trash, replacement of towels, replenishment of toiletries, and tidying the bed. Listening to what matters most to our guests is at the core of our decision-making process. Property teams are to use their discretion for all other in-room Housekeeping touch points beyond Express Housekeeping.