Hotel Policies

Pet Policy

Please call our hotel at (704) 373-9700 prior to your arrival to let us know you’ll be bringing your dog(s). Pets are not allowed on the pool deck.

Up to six nights: $75
7 – 30 nights: Additional $100 Guests staying
30 + nights, please contact the hotel.

The fee(s) will be inclusive of taxes.

Weight Limits
One dog: 50 pounds
Two dogs: 75 pounds, combined

All pets must be housebroken.

Credit Card Policy

Hyatt House Charlotte Center City will pre-authorize all credit or debit cards for $75.00 per night for incidentals. It may take two to 30 days for the authorization to be returned into your account.