Hotel Policies

Destination Fee

A destination fee of $25.00 plus tax (subject to change) is applied to each night of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information. 

  • Fitness Center Access
  • Unlimited long-distance and international calls 
  • Comp Parking 
  • (2) Bottles of Water Per Day 
  • Complimentary Upgraded Wi-fi
  • $10 daily F&B credit - Market 
  • Digital Newspaper Subscription Access
  • Business Center Access / Free Print 
  • Genting Rewards Membership
  • Flushing Art Club - 5% off first purchase  
  • King Manor-Free admission (2) to one concert or adult workshop 
  • Queens County Farm Museum - 10% off on ticketed events  
  • Alley Pond – 50% off Adult programs 
  • Jamaica Center for Arts and Learning - 20% discount on ticketed events with entrance fee greater than $25.  

Lost & Found

Left something at the hotel, please email to submit your report for the lost item.

Health & Safety

Providing safe and clean environments for guests, customers, and colleagues is a top priority. We remain committed to upholding the highest standards of cleanliness, including on things like elevator buttons, doorknobs, and places like public areas, restaurants, meeting spaces and guestrooms, in an effort to ensure our guests and colleagues remain in a healthy and safe environment. We want you to feel at ease when you visit Hyatt Regency JFK and know that you will be met with the comfort and level of quality assurance you expect from the Hyatt brand.

Minimum Age Restriction: A person of the minimum age requirement must be present at check-in and become a registered guest in the room. Primary Guest must be at least 18 years old to check-in to the Hyatt Regency JFK ID must be shown at time of check-in.

18 years of age to check-in

Only accepting credit or debit cards with a chip

Credit Card Authorization Forms will only be accepted up until one day prior to arrival

The hotel reserves the right to authorize 1-night room & tax; up to 72 hours prior to arrival.

A $100 incidental deposit per night will be authorized on all credit and debit cards at the time of check-in to cover any incidental charges.

Firearm Policy

Firearm Free Facility. Firearms not permitted.

Service Animal Pet Policy

Service animals are allowed in all public areas.

Smoking Policy

Hyatt is committed to providing a smoke-free environment (including vaping) and any room found to have been smoked in is subject to a smoking fee of no less than $250 + tax. We appreciate your consideration for other guests and ask that you report any smoking in the building immediately.

No Party Policy

Our hotel has a STRICT NO PARTY POLICY. Noise complaints are taken very seriously. Our hotel has a quiet hours policy 10PM – 7:00AM. Eviction after first courtesy warning.

We are a non-smoking hotel a fee of $250 will be applied to your bill should you smoke in the room (after courtesy warning) and should smoking in the room reoccur you will be asked to evict (after first courtesy warning) from the hotel - ZERO TOLERANCE

Maximum occupancy per room: occupancy over 2 people in each room will be subject to a $10.00 per person per day for any additional person (after two guests) plus taxes per night. Maximum occupancy in any room type is 4 people.

If there is any evidence of a Party i.e. excessive amounts of bottles and cups, outside food cartons etc. that will be considered “Excessively dirty rooms” guest will be charged $150 to their bill