Hotel Policies

Destination Fee

Effective January 1, 2019 the daily Destination Fee will be $30 + tax and will allow guests to enjoy the following complimentary access and activities included in their stay:

  • Daily bottled water and coffee/tea in guestroom
  • Premium high-speed internet access for multiple devices
  • Local, long distance and international phone calls
  • 10% T45 lunch or dinner discount per room per day, food purchases only
  • Macys’ VIP Passport, 151 W 34th Street
  • 10% Pure Green Cold Pressed Juice discount; Present your room key at the E 45th St. Store for 10% off all offerings
  • 10% The Pennsy Food Hall discount; Show your room key at the gourmet food court next to Madison Square Garden for this special offer
  • 10% Flytographer session discount to capture NYC memories visit
  • Daily 10:30 AM View From the Roof with Photo Keepsake
  • First 5 Packages Delivered
  • 20% Spa Discount @ The Red Door Salon & Spa
    Just show your Room Key Packet at time of Service! Located on E44th street between 7th and 6th Avenue (Discount limited to 1 treatment per day)
  • 30/60/90 Fitness discount $10 OFF first HITT Class with key card
  • Citibike Day pass (limit 1 pass per day per room)
  • Save 20% off Standard Admission and 10% off Priority Admission at One World Observatory (avg 2 guests)

Package Handling

Guests staying at Hyatt Centric Times Square can receive packages during their stay. 

The first two small packages (less than 30” x 10”) are complimentary; three or more are charged at $10 per package.

Large packages (greater than 30” x 10”) are all charged at $20 per package.

Prices include: receiving, storage and delivery to the room. Prices are exclusive of tax and will be posted to your guest room upon request.