Hotel Policies

Destination Fee

Effective June 24, 2021 the daily Destination Fee will be $30 plus tax (total $34.42) and will allow guests to enjoy the following complimentary access and activities included in their stay:

  • 60% Discount on any full priced FlyNYON helicopter tour. 
  • 20% off any Spa and Fitness Services at Exhale Central Park South. (Discount limited to 1 treatment per day)
  • Save 20% off Standard Admission and 10% off Priority Admission at One World Observatory (avg 2 guests)
  • 10 % Flytographer Session Discount to capture NYC Memories, visit
  • $10.00 off In-house Laundry service. 
  • $15.00 Off Valet Parking Per day.
  • 15% off any full price Circle Line Sightseeing cruise
  • Free Local, Long Distance and International Phone Calls
  • 10% off  at Pure Green Cold Pressed Juice discount; Present your room key at the E 45th St. Store for 10% off all offerings
  • Daily 10:30 AM View From the Roof with Photo Keepsake

Package Handling

Guests staying at Hyatt Centric Times Square can receive packages during their stay. 

The first two small packages (less than 30” x 10”) are complimentary; three or more are charged at $10 per package.

Large packages (greater than 30” x 10”) are all charged at $20 per package.

Prices include: receiving, storage and delivery to the room. Prices are exclusive of tax and will be posted to your guest room upon request.

For assistance in booking transportation, dinner reservations, Broadway shows and more please contact our on-site Concierge team at or by calling 646 - 364 - 1234