Frequently Asked Questions

What is check-in/check-out time?

Check in time is 3 p.m.; check out is 12 noon.

Do you allow smoking on property?

The Gild Hall is a non-smoking hotel.

Do you allow pets?

We welcome your pets. Cleaning fees may apply.

How much do you charge for high speed/Wi-Fi Internet access?

Our basic Wi-Fi is complimentary for up to two devices per room. For high speed Wi-Fi, up to eight devices, there is a supplement charge of $19.95 per 24 hours.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

Our three fitness rooms each have one elliptical, one treadmill and free weights. They are accessible with your room key 24 hours a day. Please ask the front desk about our local gym partners!

Do you have a business center?

Our business center is accessible 24 hours a day with your room key and has two Apple PCs and a printer. For additional services please inquire at the front desk.

Do you have a pool?

Gild Hall does not have a pool but we can always help you find one!

Do you have a spa?

We do not have a spa in the hotel but our front desk is always happy to assist with spa appointments in the local area and other concierge services.

Do you have any Facility Fees?

Hotel Facility Fee of $20 per night (exclusive of tax) includes a welcome toast upon arrival, unlimited local calls, and our Premium tiered wifi access with unlimited devices.

Do you have a fax number?

(212) 425-0330

Do you have onsite parking? How much is parking? Is it included in my room rate?

We can valet your car for $55 per 24 hours for a sedan, or $65 per 24 hours for an SUV or oversize vehicle. We do not offer self parking.

What is your restaurant’s cuisine?

Felice Ristorante – a Tuscan Italian restaurant

What are the hours of the restaurant/bar/lounge?

    Felice Ristorante

    Hours of Operation: Monday – Sunday
    6.30 a.m. and kitchen stays open until 10.30pm.
    Room service starts at 6.45 a.m. – 10.30 p.m.


    La Soffita

    Hours of Operation: Monday – Sunday

    7:30 a.m. – 10:30 p.m.

Destination Fee

Due to the limited services being offered at this time, the hotel has also suspended charging Destination Fees for stays until April 1, 2021. For inquiries, please contact the hotel directly.

To enhance your stay, a guest amenity fee of $21.77 (subject to change) will apply to each night of your stay at Gild Hall, a Thompson Hotel, to provide you with the following services:


*Premium WIFI

*Glass of Prosecco upon arrival

*Local phone calls and 800 access

*Access to fitness center and business center

*Use of vintage-inspired Pure Cycle bicycles

*Discounted day passes at New York's Crunch Fitness

*30% off curated Gallery Tours at local museum Heart for Art

*15% off NYC Photo Journeys, guided tours with professional photographer, includes edited keepsake digital images