Hotel Policies

Here at Hyatt Regency St. Louis at the Arch, we gladly welcome your most cherished travel companion.

Keep in mind, to participate in the pet program please inform the hotel that you’ll have a pet (or pets) staying with you in advance of your arrival by calling (314) 655-1234 due to limited space for these rooms on the 5th floor.

Please register your dog at the front desk during check-in

No dogs of an aggressive breed are permitted

No more than 2 dogs per guest room with a combined weight no more than 75 lbs.

Dogs are required to be on a leash and in your control at all times

While you are with your dog, you must enter/ exit the building through the side entrance next to the gift shop.

Out of respect of the other guests, dogs may not be brought into any public area, such as any of our restaurants, lounges, 18th floor terrace, or lobby.

Instead, a “Dog Walk” area is located at the park located in front of the hotel to right of Chestnut St. On there, you are required to pick up after your dog.

Dogs will receive two dog bowls for water and for food, one toy and doggy bags during their stay, which may be kept.

Please settle your dog in for the night by 9:00 p.m. out respect for your fellow guests

Dogs are not permitted in public areas.

Please have the special “Dog on Vacation” sign on your room door at all times. If you would like service, please indicate on the line below what time you would like service. If you would not like service, please write “NS” for No Service on the card.

Your dog may not be in the room while Housekeeping is providing service, even if you are present or the dog is in a crate

If there is are damages to the hotel property, you will be held responsible

Fees

1-7 nights — $100 nonrefundable pet fee per stay

8+ nights — Please contact the hotel for arrangements

Weight Limits

Only dogs weighing 50 pounds or less are permitted.