Hotel Policies
Care and Cleanliness
In light of the current COVID-19 situation, we are taking appropriate measures to ensure that you always feel safe and comfortable with us. Here are some of those steps:
Dining
À la carte food and beverage service
Rearrangement of tables and chairs to ensure a minimum of 1.5 meters between tables, with a maximum of four people per table
Cleaning and disinfecting of high-touch areas such as self-service machines, tables, chairs, and other furniture
Adaptation of menus with a QR code that guests can scan
Fitness Center
Temporarily closed to comply with local government regulations
Regency Club® Lounge
Service temporarily suspended; breakfast is available at Rulfo, and evening cocktails and nonalcoholic beverages are available at Amado Market
Transportation
Private transport available from/to the airport and within Mexico City.
See more information about Hyatt's commitment to care and cleanliness.