Grand Hyatt Playa del Carmen Resort

Escape to our Luxury Beachfront Resort in Playa del Carmen

Get away to Grand Hyatt Playa del Carmen Resort and the Caribbean Coast of Quintana Roo. Retreat to beachfront rooms with balconies and suites with private plunge pools overlooking beautiful gardens or the ocean. Walk the vibrant Quinta Avenida, one block away from the resort, for eclectic shopping, dining, and nightlife destinations.

Hyatt Credit Card

Up to Ten Free Nights

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Rooms + Suites

plunge pool suite
living room
Swim Up Room

Retreat to rooms with furnished balconies overlooking the magnificent Caribbean view, or beautiful mangroves or a suite with your own private plunge pool.

Our Hotel

Hotel Features

  • 314 rooms, including 36 suites
  • Cenote Spa, featuring Mayan Riviera cenote therapies
  • Three beachfront infinity pools and one children’s pool
  • Fitness center
  • 15,000 square feet of event space
  • Hashtag teen arcade and Camp Hyatt Tortuguita Kids Club


  • Beach & Pool Cabanas rental available
  • Concierge
  • Free Wifi Internet Access
  • Multilingual staff
  • 24-hour in-room dining
  • Tour agency on site
  • Car rental
  • Laundry / dry cleaning (fee applies)
  • Babysitting services (fee applies)
  • In-house photographer (fee applies)
  • Valet parking (fee applies)
  • ATM
  • Pharmacy
  • Gift shop

Room Features

  • Furnished balconies overlooking the ocean, resort gardens, or the preserved mangrove
  • Nespresso machine
  • Robes and slippers
  • Rainfall showers with dual sinks in bath
  • Complimentary Wi-Fi
  • Minibar


  • Emergency strobe light and strobe light smoke detector
  • Cordless phone
  • Closed-captioned TV
  • Wide doors
  • Lowered thermostat and light switches
  • Lowered peephole and door latch
  • Accessible bathroom


  • Three dining outlets including Fine Dining, Mexican modern cuisine, and Japanese sushi restaurant
  • Coffee Bar and Mexican Kiosk with healthy menu
  • Weekly themed culinary experiences
  • 24-hour Room Service


  • Spa
  • Lap Pool
  • Fitness Center
  • Beauty Salon
  • Yoga Lessons
  • Bicycle Rental
  • Aquaforza

Infinity Pools

Infinity Pool

Infinity Pools

Overlooking the white sand beach of the Caribbean, our three Infinity pools offer spectacular views of the ocean and resort grounds. Enjoy a chic vibe and stay cool in a private cabana with wait service.


Spa Tub Treatment Suite


Cenote Spa embraces the natural healing pools found around the Mayan Rivera, the cenotes, recreating the perfect holistic environment for this sanctuary devoted to the wellbeing of mind, body, and spirit.

Fitness Center

Lap Spa Pool Swimming

Fitness Center

Maintain your exercise routine in our 24-hour full-service fitness center featuring cutting-edge cardio and strength training equipment, as well as a 25-meter pool to swim laps and cool off following your fitness session.
Lifestyle The Grill at 1 26 Restaurant Cocktails
The Grill at 1 26 Restaurant Seafood Bar
Ceviche Sushi Bar
Sushi Roll Table
Sushi Roll Salmon
 Sushi n Raw
The Grill Lounge
 The Grill Bar
La Cocina Restaurant
 La Cocina


Delight your palate and dazzle your senses at our beachfront restaurants, including a modern Mexican culinary concept, a romantic fine-dining steakhouse, an eclectic lounge with a sushi bar, and an all-inclusive dining plan so you enjoy them all.


Beach Wedding Set Up


However you celebrate your love, our beautiful beachfront venues on the Caribbean are the picture-perfect backdrop for romantic wedding receptions and cultural ceremonies.


Meeting Room


Plan a cutting-edge corporate retreat or conference in flexible indoor/outdoor spaces on the beachfront and meeting rooms drenched in Playa del Carmen sunlight.

Photos + Reviews

Man on bike
Pool Daybed
Pool and Beach
Exterior Day
outdoor swimming pool

Wonderful experience!

I just came back with my family from a wonderful vacation!! I'm so glad that we chose this place. The staff is so friendly . The Hotel is so nice. The style is very unique. The pools are never crowded and the staff are so helpful there..Walking a block away you are in a very picturesque street: The 5th Ave where you can find everything and you can be in contact with the real people from Playa del Carmen. This Hotel has two restaurants The Grill and the Cocina they have great food and great atmosphere...Also, it's located close to most important atracctions..XCaret, the Ferry to Cozumel, etc will love this place.
Couple on bed
resort beach
Grand Club
Couples massage room
Man diving into pool

What else is happening at Grand Hyatt

Playa del Carmen Resort?