Grand Hyatt Playa del Carmen Resort

Escape to our Luxury Beachfront Resort in Playa del Carmen

Get away to the Caribbean Coast of Quintana Roo. Retreat to oceanfront rooms with balconies and suites with private plunge pools overlooking the turquoise Caribbean sea. Enjoy relaxing spa treatments and immersive experiences that elevate the local culture through culinary experiences, art, and nature. Memorable moments await at Grand Hyatt Playa del Carmen Resort.

Our Commitment to Care
We're committed to enhanced levels of cleanliness, as we reimagine the hotel experience.
  • Free Internet Access
  • On-Site Restaurant
  • Room Service
  • Fitness Center
  • Pool
  • Pet Friendly
  • Spa
  • Digital Check-In
  • Camp Hyatt
  • Business Services
  • Resort Property
  • Laundry
  • Concierge
  • Meeting Facilities
World of Hyatt Business Credit Card

Earn up to 60,000 Bonus Points

Plus, 1 free night each year with the World of Hyatt Credit Card

Rooms + Suites

Oceanfront luxury resort in Playa del Carmen
Executive suite at Grand Hyatt Playa del Carmen
Swim up room at Grand Hyatt Playa del Carmen

Retreat to rooms with furnished balconies overlooking the magnificent Caribbean view, or beautiful mangroves or a suite with your own private plunge pool.

Our Hotel

Infinity Pools

Pool Couple Hug View

Infinity Pools

Overlooking the blue ocean of the Caribbean, our three Infinity pools offer spectacular views of the ocean and resort grounds. Enjoy a chic vibe and stay cool in a private cabana with F&B service.


Treatment Suite


Cenote Spa embraces the natural healing pools found around the Riviera Maya, the cenotes, recreating the perfect holistic environment for this sanctuary devoted to the wellbeing of mind, body, and spirit.

Resort Activities

Bike Guests

Resort Activities

At Grand Hyatt Playa del Carmen there is something for everyone to do and learn. Enjoy all of our different daily resort activities and experience Mexico in a unique and fun way! From our bike tour along famous and jolly La Quinta Avenida, to our unique cooking classes where our chefs will teach you some of the most delicious secrets mexican cuisine has to offer. 

Kid’s Entertainment

Kids Camp Hyatt Games

Kid’s Entertainment

We have the perfect place and activities for kids. They will have hours of fun in our Day Camp called Tortuguita or in our Arcade Room called Hashtag. Enjoy the best family vacations where everyone can enjoy Playa del Carmen and create unforgettable memories.

Grand Club

Grand Club

Grand Club

Upgrade your stay and obtain amazing benefits and access to our Grand Club. Such as daily breakfast, snacks, cocktails and more. Please contact us for more information at

Grand Club Access: Continental breakfast (7:00 am to 11:00 am), light snacks & soft drinks during the day, House Open Bar (6:00 pm to 8:00 pm) and Private Space for check in & check out. All items including food and beverages are to be consumed inside the Club Lounge.

Food Family Restaurant
The Grill Table Setup
Sushi-N-Raw Bar Table
The Grill Steak Veggies
Sushi at Grand Hyatt Playa del Carmen
Drinks at Grand Hyatt Playa del Carmen
Fruit Bowl Beach
Coconut Ice Cream
Ceviche at Beach
Shrimp Tacos Beach


Delight your palate and dazzle your senses at our oceanfront restaurants, including a modern Mexican culinary concept, a romantic fine-dining steakhouse, an eclectic lounge with a sushi bar, and an all-inclusive dining plan so you enjoy them all.


Wedding Ceremony Set


However you celebrate your love, our beautiful oceanfront venues on the Caribbean are the picture-perfect backdrop for romantic wedding receptions and cultural ceremonies.


Meeting Room


Plan a cutting-edge corporate retreat or conference in flexible indoor/outdoor spaces and meeting rooms drenched in Playa del Carmen sunlight.
Work From Hyatt Pet Friendly

Pet Friendly

Your pets are welcome at Grand Hyatt Playa del Carmen! Travel with your dog or cat and stay at our pet-friendly resort. Pets will receive a bed and bowl inside the room. Ask for our special menu. 


100.00 USD (one hundred American dollars) per room/per stay

Weight Limits

It is allowed a maximum of two pets per room and their total weight (combined) cannot exceeds 80 lb (Eighty) pounds.

Photos + Reviews

Sushi N Raw Bar Dinner
Pyramid Entrance
Kids Camp Hyatt Games
Spa Lap Pool
Lifestyle Entrance Lobby Pyramid
5.0 Stars

Wonderful experience!

I just came back with my family from a wonderful vacation!! I'm so glad that we chose this place. The staff is so friendly . The Hotel is so nice. The style is very unique. The pools are never crowded and the staff are so helpful there..Walking a block away you are in a very picturesque street: The 5th Ave where you can find everything and you can be in contact with the real people from Playa del Carmen. This Hotel has two restaurants The Grill and the Cocina they have great food and great atmosphere...Also, it's located close to most important atracctions..XCaret, the Ferry to Cozumel, etc will love this place.
La Cocina Lunch Family
Living Space
Beach Activities Kids
Spa Tub Treatment Suite
Infinity Pool Lifestyle

What else is happening at Grand Hyatt

Playa del Carmen Resort?

Travel with the World of Hyatt App.

We're bringing flexibility and peace of mind to your stay, with digital amenities that can help put you in control of how you connect with us. Discover the below amenities via the World of Hyatt app, available at Grand Hyatt Playa del Carmen Resort:

  • Digital Check-In
  • Account access
  • Points balance & earned rewards
  • Curated meditations from Headspace
  • Hotel stay bill
  • Hotel favorites
  • In-stay benefits