Offers

Make the most of your stay—explore our hotel’s special rates and packages

All-Inclusive Package

All-Inclusive Package

Indulge your senses with our All-Inclusive Culinary Experience. Get access to the elevated cuisine offered by our three fine dining restaurants, located just in front of the stunning Caribbean Sea.

Discover food and beverages inspired by Mexican and international cuisines with unlimited access to our restaurants, bars and lounges during your stay.

Our All-Inclusive Package includes:

  • Unlimited daily Food & Selected Beverages at our restaurants La Cocina, The Grill at 1 26 (reservation required), and Sushi N’ Raw Bar
  • Food & Selected Beverages at Coffee Bar, Kiosko Mexicano, Paseo Bar, Snack Bar and Pool & Beach
  • Room Service from 11:00 am to 11:00 pm
  • Minibar with sodas and Corona beer replenished once a day; 2 bottles of local water per day, premium Nespresso coffee and selection of teas in the room
  • Unlimited selected alcoholic beverages at the Resort from 11:00 am until the closure of each of our outlets
  • One day complimentary access to Wet Areas at Cenote Spa
  • 25% off in spa treatments, to be booked in advance
  • Resorts Activities according to the hotel program: Yoga, Aqua Forza, Cocktail lessons by our master bartender and Cooking lessons for children and adults
  • 1 hour personal Gym training session per room per stay, according to hotel program
  • 1 hour at Tortuguita Kids Club per room per stay
  • Ping Pong at #Hashtag Teen Arcade
  • Use of bicycles
  • Valet parking for one car per room
  • All gratuities of food and beverages are included
Terms and Conditions

Unlimited daily Food & Selected Beverages at La Cocina restaurant from 7:00am to 10:00pm. Unlimited daily Food & Selected Beverages at The Grill at 1 26 from 6:00pm to 10.00pm (previous reservation is mandatory, restrictions apply). Unlimited daily Food & Selected Beverages at Coffee Bar from 6:00am to 6:00pm. Unlimited Food & Selected Beverages at el Kiosko Mexicano from 7:00 am to 7:00 pm. Package inclusions are subject to availability and must coincide with guest’s stay at Grand Hyatt Playa del Carmen Resort. Unlimited Food & Beverages served during our restaurants operating hours. No credits may be used towards alcoholic beverages. Special cuts and specialty items at The Grill at 1 26, La Cocina and Sushi N Raw Bar restaurants are subject to surcharge. Champagne and fine spirits subject to surcharge. Some brand restrictions may apply for beverages. Classes and resort activities are according to the hotel program and some require to be booked in advance.

Not included in this package: some minibar items, special Dining Events with special menus offered at certain Table-Service locations (beach dining, Spa dining), items at the souvenir shop, Food & Beverage take away, access to the Grand Club lounge unless room category is club level or Suite. Beverages are served by glass (per bottle consumption not included). Service contribution of $25 US per room per night is not included and must be paid at Check out. Environmental Sanitation Tax of $20 MXN, per room, per night and Resort Fee U$10.00 per room, per night to be paid at Check out. Meals not consumed at the hotel are not subject to be credit or reimbursed. Package valid at 3 pm on arrival until 12 noon on the day of departure. Package subject to some restrictions in food & beverage. Must request offer code ALLINC at time of booking to qualify for package. Package inclusions are subject to availability and must coincide with guest’s stay at Grand Hyatt Playa del Carmen Resort. Package inclusions provided by third parties are subject to change and such third parties are solely responsible for the provision or performance of the package inclusions they provide. No credits may be used towards alcoholic beverages. A limited number of rooms are allocated to this offer; reservations subject to availability. Offer not valid with groups, conventions, other promotional offers, tour packages or special rate programs. Rate is per room, per night, based on double occupancy and excludes service charges, mandatory resort fees, applicable taxes and other incidental expenses. Additional charges may apply for additional guests or room type upgrades. Guest is responsible for all charges not included in package. No refunds for any unused portion of package. No substitutions nor replacement services or products offered for package inclusions. A portion of the rate for this offer may reflect taxes, service charges, gratuities, and third-party charges for certain included items, and those costs are not eligible for World of Hyatt® points. Blackout dates: April 05-18, 2020. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this offer at any time without notice.

AAA/CAA Member Rate

AAA/CAA Member Rate

Plan your trip now, rest assured later. Use your AAA/CAA membership to save 20% and earn World of Hyatt points when booking AAA/CAA rates.

Terms and Conditions

Valid only for AAA/CAA members and only available in the United States, Canada, Mexico and the Caribbean at participating Park Hyatt®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Destination HotelsTM, Thompson Hotels®, Hyatt Centric®, Hyatt House®, Hyatt Place®, and Joie de Vivre® hotels (collectively, “Participating Hotels”). 

To qualify for the 20% off rate guests must visit hyatt.com/AAA, AAA.com/Hyatt, or contact their AAA Travel Agent and, at the time of booking, request AAA rate by using the discount code available at time of booking and present a valid AAA/CAA membership card at time of check-in.

This special AAA Member Rate is 20% off the Hyatt Standard Rate, is non-transferrable and is valid for up to 2 guest rooms per AAA Member, per stay. AAA Member Rate is not valid in conjunction with previously booked or held stays, groups/conventions, and may not be combined with any other rates, promotions or offers. AAA Member Rate is per room, per night based on single or double occupancy, unless otherwise stated. Discount does not apply to tax, incidental charges or any hotel specific charges. Room upgrades and extra guests may be subject to additional charges.

AAA Member Rate is subject to the Hyatt Cancellation Policy at the time of booking. Limited number of rooms allocated to this rate; reservations subject to availability. Advance reservations required. Promotional blackout periods may apply due to seasonal periods, special events, or extreme demand, and normal arrival/departure restrictions apply (unless otherwise noted). Hyatt reserves the right to alter or withdraw this rate at any time without notice. Void where prohibited by law. Hyatt®, World of Hyatt®, and related marks are trademarks of Hyatt Corporation or its affiliates. © 2020 Hyatt Corporation. All rights reserved.

Double Your Points (global)

Double Your Points

To see if a Hyatt hotel or resort is participating in Double Your Points for your requested dates, select a hotel and view available rates.

Not a World of Hyatt member? Sign up now or while you book your stay. It’s free and easy, and you'll be on your way to enjoying exclusive benefits like this one.

Terms and Conditions

Under this offer, you can earn double World of Hyatt bonus points for each whole U.S. dollar (or U.S. dollar equivalent) you spend on Eligible Rates and Eligible Incidental Charges when you book the Double Your Points rate and choose points for your stay. All points awarded under this offer are Bonus Points. Only Base Points are doubled. Offer valid for bookings made and completed by December 31, 2020 at participating hotels. All hotel reservations are subject to availability and must be made in advance on Hyatt.com requesting this offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. You must be a World of Hyatt member at the time of reservation and stay to benefit from this rate and must provide their membership number and be a registered guest of the room. This promotion is subject to the complete terms and conditions of World of Hyatt. Additional charges may apply for additional guests and room-type upgrades. You must be a World of Hyatt member at the time of stay to benefit from this rate. Membership is free and enrollment is available at worldofhyatt.com or at a participating hotel. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this offer with a suitable substitute offer of equal value (if legally required) at any time due to actual circumstances. Please see the website for updates. Hyatt®, Park Hyatt®, Andaz®, Miraval®, Grand Hyatt®, Hyatt Regency®, Hyatt Centric®, The Unbound Collection by Hyatt®, Hyatt Place®, Hyatt House®, Hyatt Ziva™, Hyatt Zilara™, Hyatt Residence Club®, World of Hyatt® and related marks are trademarks of Hyatt Corporation or its affiliates. ©2020 Hyatt Corporation. All rights reserved.

Member Rate (global) - sg update

Member Rate

There's more to earn—and enjoy—when you book smart, only on hyatt.com.

Save up to 10% with Member Rate: Book a standard or premium room at participating hotels. This rate is subject to the hotel's standard cancellation policy.

Not a World of Hyatt member? Sign up now or as you book your stay to enjoy exclusive member benefits like this one.

Terms and Conditions

Member Rate is valid for World of Hyatt members in good standing at participating Hyatt hotels and resorts. To qualify for the Member Rate, guests must make their reservation via Hyatt.com or contact a Global Contact Center and, at the time of booking, provide their World of Hyatt membership number and request the Member Rate. To join World of Hyatt, please visit worldofhyatt.com or complete enrollment at time of reservation. Member Rate is up to 10% off the Standard Rate, is non-transferrable and is valid for up to 2 guest rooms per World of Hyatt member, per stay. Member Rate is not valid in conjunction with previously booked or held stays, groups/conventions, and may not be combined with any other rates, promotions or offers. Member Rate is per room, per night based on single or double occupancy, unless otherwise stated, and excludes tax, incidental charges or any other hotel specific charges. Room upgrades and extra guests will be subject to additional charges. Member Rate is subject to individual hotel cancellation and no-show policy as provided at time of reservation. Limited number of rooms allocated to this rate; reservations subject to availability. Promotional blackout periods may apply due to seasonal periods, special events, or extreme demand, and normal arrival/departure restrictions apply (unless otherwise noted). Hyatt reserves the right to alter or withdraw this rate at any time without notice. Hyatt, World of Hyatt, and related marks are trademarks of Hyatt Corporation or its affiliates. ©2020 Hyatt Corporation. All rights reserved.