Grand Hyatt Playa del Carmen Resort

Escape to Our Luxury Oceanfront Resort in Playa del Carmen 

Get away to Grand Hyatt Playa del Carmen Resort and the Caribbean Coast of Quintana Roo. Retreat to oceanfront rooms with balconies and suites with private plunge pools overlooking beautiful gardens or the ocean. Walk the vibrant Quinta Avenida, one block away from the resort, for eclectic shopping, dining, and nightlife destinations.

  • Free Internet Access
  • Restaurant On-Site
  • Room Service
  • Fitness Center
  • Pool
  • Pet Friendly
  • Spa
  • Digital Check-In
  • Camp Hyatt
  • Business Services
  • Resort Property
  • Laundry
  • Concierge
  • Meeting Facilities

Less Contact. More Care.

We're bringing flexibility and peace of mind to your stay, with contactless solutions that can help put you in control of how you connect with us. Our Grand Hyatt Playa del Carmen Resort digital amenities through the World of Hyatt app are just a tap away:

  • Digital Check-In
  • Account access
  • Points balance & earned rewards
  • Curated meditations from Headspace
  • Hotel stay bill
  • Hotel favorites
  • In-stay benefits
Hyatt Credit Card

Up to Ten Free Nights

Earn up to 10 free nights at Hyatt hotels with the World of Hyatt Credit Card

Rooms + Suites

plunge pool suite
living room
Swim Up Room

Retreat to rooms with furnished balconies overlooking the magnificent Caribbean view, or beautiful mangroves or a suite with your own private plunge pool.

Our Hotel

Infinity Pools

Infinity Pool

Infinity Pools

Overlooking the blue ocean of the Caribbean, our three Infinity pools offer spectacular views of the ocean and resort grounds. Enjoy a chic vibe and stay cool in a private cabana with wait service.




Cenote Spa embraces the natural healing pools found around the Riviera Maya, the cenotes, recreating the perfect holistic environment for this sanctuary devoted to the wellbeing of mind, body, and spirit.

Fitness Center

Lap Spa Pool Swimming

Fitness Center

Maintain your exercise routine in our 24-hour full-service fitness center featuring cutting-edge cardio and strength training equipment. Find a 25-meter pool to swim laps and cool off following your fitness session at our Spa facilities (extra cost applies).

OPEN: Daily 9am-4pm by appointment; with limited capacityFor inquiries, please contact the hotel directly.

Huarache De Langosta
Ranchero Eggs
Tacos Salmon
Sushi Roll Table
Sushi n Raw
Lifestyle Presidential Suite Breakfast In Bed
Sushi Bar
Sushi Roll Salmon
Still Life Food and Beverage Tea


Delight your palate and dazzle your senses at our oceanfront restaurants, including a modern Mexican culinary concept, a romantic fine-dining steakhouse, an eclectic lounge with a sushi bar, and an all-inclusive dining plan so you enjoy them all.


Deck Wedding


However you celebrate your love, our beautiful oceanfront venues on the Caribbean are the picture-perfect backdrop for romantic wedding receptions and cultural ceremonies.


Meeting Room


Plan a cutting-edge corporate retreat or conference in flexible indoor/outdoor spaces and meeting rooms drenched in Playa del Carmen sunlight.
Pet Friendly Grand Hyatt

Pet Friendly

Your pets are welcome at Grand Hyatt Playa del Carmen! Travel with your dog or cat and stay at our pet-friendly resort. Pets will receive a bed and bowl inside the room.


100.00 USD (one hundred American dollars) per room/per stay     

Weight Limits

It is allowed a maximum of two pets per room and their total weight (combined) cannot exceeds 34kg (Thirty-four) kilograms. 

Photos + Reviews

Man on bike
Pool Daybed
Pool and Beach
Exterior Day
outdoor swimming pool
5.0 Stars

Wonderful experience!

I just came back with my family from a wonderful vacation!! I'm so glad that we chose this place. The staff is so friendly . The Hotel is so nice. The style is very unique. The pools are never crowded and the staff are so helpful there..Walking a block away you are in a very picturesque street: The 5th Ave where you can find everything and you can be in contact with the real people from Playa del Carmen. This Hotel has two restaurants The Grill and the Cocina they have great food and great atmosphere...Also, it's located close to most important atracctions..XCaret, the Ferry to Cozumel, etc will love this place.
Couple on bed
resort beach
Grand Club
Couples massage room
Man diving into pool

What else is happening at Grand Hyatt

Playa del Carmen Resort?