Hyatt Regency Kuantan Resort
Kuantan Resort
Map Teluk Cempedak, 25050 Kuantan, Pahang, Malaysia Call+60 9 518 1234 4.0 Stars 978 Reviews
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Rooms, Room, Guest Guests
Age of Children (At time of stay)
Special Rates (AAA, Govt, ...)
World of Hyatt Award Category 1

Hotel Policies

In-Room

In room sanitization

In-Room

  • Sanitization of high-touch areas using a recommended disinfectants by the Malaysian Ministry of Health
  • Increased frequency of cleaning air filters
  • Use of digital menus for in-room dining option
  • Knock-and-Go Room Service option available upon request

Dining Outlets

Dining Outlets Hotel Policies, Hyatt Regency Kuantan (COVID-19 Notice)

Dining Outlets

  • Assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system
  • Usage of digital menus
  • Sanitization of tables, chairs, condiment holders and menus before seating guests
  • Placement of cutlery inside napkins
  • Use of mask and gloves by all associates when preparing meals, plating dishes and serving guests
  • Sanitizers are available for the safety and convenience of our guests

Check-in

Check-in Hotel Policies, Hyatt Regency Kuantan (COVID-19 Notice)

Check-in

  • Disinfection of key cards
  • Regular sanitization of counter and table surfaces
  • Sanitization of pens after every guest use
  • Mandatory use of masks by our front desk associates
  • Hand sanitizers for guests’ use
 
These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.
 
 
 

Resort Fee Policy

Rates quoted are subject to 6% service tax. Sustainability charge of MYR 3 flat rate per room per night will be levied as mandated by the Pahang State Government. Tourism tax of MYR 10 flat rate per room per night will be imposed on all foreign passport holders with the exemption to Malaysia citizens and permanent residents, effective January 1, 2023.