- Sanitization of high-touch areas using a high-grade disinfectant
- Increased frequency of cleaning air filters
- Alcohol wipes provided in your amenities
- Complimentary hand sanitizers by calling the front desk
The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for hotel guests’ safety, cleanliness and peace of mind. They include:
Hotel Fee Policy
From July 1, 2021 onwards, rates quoted for food and beverages are subject to 6% Sales and Service Tax (SST) and 10% service charge. For room accommodation, rates quoted are subject to 10% service charge only as 6% Sales and Service Tax (SST) and Tourism Tax remain exempted from now until December 31, 2021.
Grand Hyatt Kuala Lumpur does not allow pets, with exceptions of service animals. For questions about our pet policy, please contact our team at +60 3 2182 1234.