News + Events

The safety and wellbeing of our guests and colleagues is always a top priority.

In light of COVID-19-related government mandates, availability for rooms is limited to non-leisure guests as permitted by the government.

Some of the hotel's recreational facilities, services and dining outlets are temporarily unavailable until further notice. Please visit Hotel Policies page to learn more about the enhanced hygiene measures we have taken.

For more information, please contact Guest Services at +60 3 2182 1234 for assistance.

Time to go grand or go home! Revel in the idea of saving up to 75% while you plan for your next staycation, dinner date or soul-soothing spa treatment with us. Offered at extraordinary promotional prices for great values befitting to any occasion, our e-vouchers are the next best thing you would need!

Limited time offer. Terms and conditions apply.

Purchase now, stay and dine later! Elevate your holiday experience to a grand new level with our Le Petit Chef’s Stay & Dine Package.

Dine with the world’s smallest chef whose journey entails the footsteps of Marco Polo and embrace the luxurious comfort of a night's stay in our rooms with daily breakfast. Gift yourself or your loved ones with the best of both worlds with various packages designed to cater for families, friends or couples alike.

For more information, please contact +60 3 2182 1234 or lepetitchef.kuagh@hyatt.com.

Look forward to a well-deserved break without having to leave the country when you book your stay at Hyatt hotels in Malaysia. Discover local adventures and embrace the call of luxurious comfort in our spectacular rooms—from picturesque Kuala Lumpur city views to beachfront relaxation along Teluk Cempedak.

Book from September 17, 2020 to January 31, 2021 for stays from September 24, 2020 through February 28, 2021.

Make family time truly special with staycations at Grand Hyatt Kuala Lumpur!

Enjoy all that our Family Staycation package has to offer from complimentary breakfast, THIRTY8’s signature afternoon tea set and many more from just MYR550 nett per room per night.

Book and stay from now till November 30, 2020. Offer inclusive of:

· Daily breakfast for two (02) adults and two (02) children below twelve (12) years old
· Afternoon tea set per stay for two (02) adults
· One (01) roll-away bed for children below twelve (12) years old
· Guaranteed complimentary room upgrade to next category with minimum two (02) nights stay

For reservation, call us at +60 3 2182 1234 or email reservation.kuagh@hyatt.com and quote “CITYBP”. Book and stay period from now until November 30, 2020. Terms and conditions apply. 

We have moved to a better and grander online haven of our own! Visit Grand Hyatt Kuala Lumpur’s very first Online Store for an enhanced virtual guest experience and the array of culinary wonderment, gift ideas, blooming bouquets and other merchandises we offer for your convenience.

• Opening Hours: Daily, 11:00 AM - 9:00 PM
• Collection Method: Daily, 12:00 PM to 9:00 PM.
  Self-collection can be done from within JP teres or at the drive-up collection point of JP teres. Delivery service is available at a flat rate of MYR 12 nett per order and delivery coverage is only within Kuala Lumpur.

For more information, please contact +60 3 2182 1234 or store.kuagh@hyatt.com.

Grand Hyatt Kuala Lumpur will be exempting the 6% Sales and Service Tax (SST) and Tourism Tax from now until June 30, 2021 in accordance with the Short-Term Economic Recovery Plan announced by the Government of Malaysia on June 5, 2020.

For any inquiries, please contact +60 3 2182 1234 or kualalumpur.grand@hyatt.com.

Guided by our purpose to care for people so they can be their best, Hyatt today announced an extension to our cancellation policy that will provide further flexibility as guests start making travel decisions again.

Room reservations booked by July 1, 2020 for any future arrival date through July 31, 2021 can be cancelled at no charge up to 24 hours before scheduled arrival.

Terms & conditions

1. Arrivals on December 31, 2020 and January 1, 2021 are non-refundable
2. Any changes made to existing reservations will be subject to availability and any rate differences
3. Policies only apply to reservations made through Hyatt directly
4. Policies do not apply to convention and group business due to the contractual nature of these reservations

Guests with reservations from now till July 31, 2021, please contact our reservation department directly at reservation.kuagh@hyatt.com or +603 2182 1234 you would like to make any changes to your travel plans.

Experience Living Grand through our lens and learn more about Grand Hyatt Kuala Lumpur's latest offerings.

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