News + Events

Introducing the symbolic delicacy that comes around every year during the Mid-Autumn Festival—mooncakes. Captured in its round essence that resembles a full moon to signify prosperity, mooncakes are indispensable in the culture of celebrating this festival.

Embrace our traditionally baked mooncakes presented in auspicious red boxes that would be ideal as a gift for friends, family or even corporate relations, exclusively made available for this Mid-Autumn Festival.

Preorder now and have them collected between August 20 to October 1, 2020.

Enjoy 15% off on mooncakes when you purchase from our online store. Apply code "MOON15" upon checkout. Terms and conditions apply.

For more information, please contact +60 3 2182 1234 or store.kuagh@hyatt.com.

We have moved to a better and grander online haven of our own! Visit Grand Hyatt Kuala Lumpur’s very first Online Store for an enhanced virtual guest experience and the array of culinary wonderment, gift ideas, blooming bouquets and other merchandises we offer for your convenience.

Opening Hours: Daily, 11:00 AM - 8:00 PM
Collection Method: Daily, 1:00 PM to 8:00 PM. Self-collection can be done from within JP teres or at the drive-up collection point of JP teres.

Enjoy 20% off on your online purchases by August 31, 2020. Apply code "OPENING20" upon checkout. Terms and conditions apply.

For more information, please contact +60 3 2182 1234 or store.kuagh@hyatt.com.

Make family time truly special with staycations at Grand Hyatt Kuala Lumpur!

Enjoy all that our Family Staycation package has to offer from complimentary breakfast, late check-out, THIRTY8’s signature afternoon tea set and many more from just MYR450+ per room per night.

This offer is exclusive for residents of Malaysia only and is valid from now till November 30, 2020. Offer inclusive of:

· Daily breakfast for two (02) adults and two (02) children below twelve (12) years old
· Afternoon tea set per stay for two (02) adults
· One (01) roll-away bed for children below twelve (12) years old
· Guaranteed complimentary room upgrade to next category with minimum two (02) nights stay
· Complimentary late check-out till 3:00PM

For reservation, call us at +60 3 2182 1234 or email reservation.kuagh@hyatt.com and quote “Family Staycation”. Book and stay period from now until November 30, 2020. Terms and conditions apply. 

--------------

From July, 1 2020 onwards, “MYR 100 F&B credit voucher per stay” and “children below twelve (12) years old dine for free” are no longer be valid for Family Staycation package.

Grand Hyatt Kuala Lumpur will be exempting the 6% Sales and Service Tax (SST) and Tourism Tax from now until June 30, 2021 in accordance with the Short-Term Economic Recovery Plan announced by the Government of Malaysia on June 5, 2020.

For any inquiries, please contact +60 3 2182 1234 or kualalumpur.grand@hyatt.com.

Guided by our purpose to care for people so they can be their best, Hyatt today announced an extension to our cancellation policy that will provide further flexibility as guests start making travel decisions again.

Room reservations booked by July 1, 2020 for any future arrival date through July 31, 2021 can be cancelled at no charge up to 24 hours before scheduled arrival.

Terms & conditions

1. Arrivals on December 31, 2020 and January 1, 2021 are non-refundable
2. Any changes made to existing reservations will be subject to availability and any rate differences
3. Policies only apply to reservations made through Hyatt directly
4. Policies do not apply to convention and group business due to the contractual nature of these reservations

Guests with reservations from now till July 31, 2021, please contact our reservation department directly at reservation.kuagh@hyatt.com or +603 2182 1234 you would like to make any changes to your travel plans.

Experience Living Grand through our lens and learn more about Grand Hyatt Kuala Lumpur's latest offerings.

Stay connected with us on:

Facebook
Twitter
Instagram
THIRTY8's Instagram