Hotel Policies

Destination Fee

A daily destination fee of $30.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

  • Access to the Eliza Jane Town Bikes and Helmets (Based upon availability)
  • Two Press Room Drink Coins (Can be redeemed for Beer, Wine, or our Signature Cocktail of the Day)
  • 2 Bottles of Water
  • In-Room Coffee
  • Hi-Speed Wi-Fi in guest rooms and all public spaces
  • "A Few of Our Favorite Things" Walking Map
  • Branded Tote Bag
  • Wellness Passport: exclusive access to some of New Orleans' Athletic Club
  • Historic Streetcar Access

Check-In Policy
Guests are required to show a valid photo ID at the time of check-in.
Please note a $50 USD security deposit is charged per night and due upon arrival. This is refundable, pending a successful damage inspection after check-out.
The minimum age for check-in is 21. 

Pet Policy
The Eliza Jane is not Pet Friendly.
Service Animal Pet Policy
Deep cleaning fees will not apply for guests with service animals.
Service animals are allowed in all public areas.
Please contact the hotel directly with any questions. 

Photography + Videography Policy
The Eliza Jane is private property and maintains a strict policy against the use of its hotel grounds (all interior spaces, exterior grounds, etc.) for unauthorized professional or commercial photography/videography purposes. Unauthorized professional photographers/videographers are subject to immediate expulsion from the hotel property.

Wedding photography on the hotels grounds is offered exclusively to couples who have contracted wedding ceremony, reception or celebratory within the hotel and/or restaurant. 
The couple will work with their point of contact at the hotel/restaurant regarding the details of their planned photography/videography session, including pre-arranging a specific date and time, logistics and providing a certificate of insurance in advance.

For any questions or additional information, you may reach out to