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Notice on Precautionary Measures

The safety and wellbeing of our guests and colleagues is always a top priority at Park Hyatt Tokyo.

We continue to closely monitor the ongoing COVID-19 situation and follow guidance issued by the World Health Organization and local authorities.

Park Hyatt Tokyo has implemented proactive precautionary measures including increasing sanitization of public areas, restaurants and bars, wearing facemasks, temporary suspension of buffet service, slight changes of restaurants' operation hour, a body temperature check for entry to the hotel, etc.

 

■We have taken the precautionary measure to temporarily close our Swimming Pool, Club On The Park wet areas; sauna, steam room, jacuzzi and cold plunge pool. Massage treatments will also not be available until further notice.  In addition, from Tuesday, March 17, we will suspend our Club On The Park gym and fitness studios as a further preventive measure to ensure your safety. 

 

■We will temporarily change the operating hours or suspend the operations at our restaurants and bars from Friday, April 3, 2020 until further notice as follows:

<Operation hour change>

New York Grill: Lunch 12 noon – 2:30 pm, Dinner 5 pm – 10 pm (close) *Last order at 9 pm

The Peak Lounge: 12 noon - 5 pm

Pastry Boutique: 11 am - 7 pm

<Suspension of operation>

Girandole

Kozue

New York Bar

The Peak Bar

Delicatessen

*Kindly note that Harry Winston "Winston in Bloom" Afternoon Tea at The Peak Lounge is suspended.

*Please contact each restaurant for more details.

 

■We will temporarily suspend our shuttle bus services to and from the hotel from April 9, 2020 until further notice. 

■Pastry Boutique on the 2nd floor of Park Hyatt Tokyo will, from April 23, 2020 offer a selection of menu items from Girandole, Delicatessen, New York Grill, Kozue and Pastry Boutique available for takeaway. Please see more details at https://bit.ly/2XXhZgi

 

Our sincere apologies for the inconvenience this may cause and thank you for your understanding.

 

Updated: June 1, 2020