Caring for your Wellbeing

Your health and safety are our priority

Our team at Park Hyatt Kyoto follows the policies implemented by the Japanese government to prevent infectious diseases. 

We are dedicated to your peace of mind and have effected all possible sanitary measures for your health and safety.





Park Hyatt Kyoto Higasiyama House


  • Sanitization of high-touch areas using a high-grade disinfectant
  • Increased frequency of cleaning air filters
  • Alcohol wipes provided in your amenities
  • Complimentary hand sanitizers by calling our Guest Services team


Dining Outlets

Park Hyatt Kyoto Yasaka

Dining Outlets

  • Implementation of a comprehensive food safety management system
  • Sanitization of tables, chairs, condiment holders and menus before seating guests
  • Use of mask and gloves by all associates when preparing meals and plating dishes
  • Alcohol wipes for your use
  • Providing covered cutlery set upon arrival

Check in / Public Area

Park Hyatt Kyoto Reception

Check in / Public Area


  • Disinfection of key cards
  •  Sanitization of counter and table surfaces
  •  Sanitization of pens after every guest use
  • Mandatory masks for our associates
  • Hand sanitizing gels for guests’ use


Public Area

  • Thermal camera
These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing

Smoking Policy

In response to an increased demand of non-smoking service by domestic and international guests alike,

smoking in all restaurants and bar, guestrooms and public area is prohibited at Park Hyatt Kyoto.

We have a designated place on the basement floor where our guests can smoke.

Thank you very much for your cooperation and understanding.




Pet Policy

Park Hyatt Kyoto does not allow pets, with the exception of service animals.

For more information on our policy, please contact our team directly at + 81 75 531 1234.




Dress Code

We kindly request that all guests refrain from wearing garments such as training jerseys, beach sandals, etc. when patronizing the hotel’s restaurants, bars and lounge.


For inquiries, please call at + 81 75 531 1234 or email us at




Plastic Resources Law

 Prak Hyatt Kyoto is supporting the reduction of plastic footprint and are preparing to reduce the usage of specific plastic items.

Photography Policy

We kindly ask that guests taking photographic mementos while using the hotel’s bars and restaurants give due consideration to the privacy and comfort of other patrons.
In the interest of ensuring the enjoyment and privacy of other guests, please understand that hotel staff may on occasion approach you regarding the use of cameras and/or other recording equipment.