- Sanitization of high-touch areas using a high-grade disinfectant
- Increased frequency of cleaning air filters
- Alcohol wipes provided in your amenities
- Complimentary hand sanitizers by calling our Guest Services team
Hotel Policies
Caring for your Wellbeing
Your health and safety are our priority
Our team at Park Hyatt Kyoto follows the policies implemented by the Japanese government to prevent infectious diseases.
We are dedicated to your peace of mind and have effected all possible sanitary measures for your health and safety.
In-Room
In-Room
Dining Outlets
Dining Outlets
- Implementation of a comprehensive food safety management system
- Sanitization of tables, chairs, condiment holders and menus before seating guests
- Use of mask and gloves by all associates when preparing meals and plating dishes
- Alcohol wipes for your use
- Providing covered cutlery set upon arrival
Check in / Public Area
Check in / Public Area
Check-in
- Disinfection of key cards
- Sanitization of counter and table surfaces
- Sanitization of pens after every guest use
- Mandatory masks for our associates
- Hand sanitizing gels for guests’ use
Public Area
- Thermal camera
Smoking Policy
In response to an increased demand of non-smoking service by domestic and international guests alike,
smoking in all restaurants and bar, guestrooms and public area is prohibited at Park Hyatt Kyoto.
We have a designated place on the basement floor where our guests can smoke.
Thank you very much for your cooperation and understanding.
Pet Policy
Park Hyatt Kyoto does not allow pets, with the exception of service animals.
For more information on our policy, please contact our team directly at + 81 75 531 1234.
Dress Code
We kindly request that all guests refrain from wearing garments such as training jerseys, beach sandals, etc. when patronizing the hotel’s restaurants, bars and lounge.
For inquiries, please call at + 81 75 531 1234 or email us at kyoto.park@hyatt.com.
Plastic Resources Law
Prak Hyatt Kyoto is supporting the reduction of plastic footprint and are preparing to reduce the usage of specific plastic items.
Photography Policy
We kindly ask that guests taking photographic mementos while using the hotel’s bars and restaurants give due consideration to the privacy and comfort of other patrons.
In the interest of ensuring the enjoyment and privacy of other guests, please understand that hotel staff may on occasion approach you regarding the use of cameras and/or other recording equipment.