Hotel Policies

The safety and wellbeing of our guests and colleagues is always our top priority. We have introduced measures for guests' safety and peace of mind. They include:




•Sanitization of high-touch areas using a high-grade disinfectant 

•Increased frequency of cleaning air filters 

•Sanitizing wipes provided in your amenities

*Hyatt Regency Seragaki Island, Okinawa is supporting the reduction of plastic footprint and are preparing to reduce the usage of specific plastic items.




•Disinfection of key cards

•Sanitization of counter and table surfaces

•Sanitization of pens after every guest use

•Hand sanitizer for your use

Dining Outlets


Dining Outlets

•Assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system

•Social distancing between tables (at least 1 meter)

•Hand sanitizer and body temperature station at each entrance point of the outlet

•Sanitization of tables, chairs, condiment holders and menus before seating guests

•Use of gloves by associates when plating dishes.

•Sanitizing wipes for your use 

•Gloves for your use  when you enjoy the buffet

Wellness & Activities


Wellness & Activities

•Hand sanitizer available at the reception desk, fitness center and locker room 

•Social distancing between training equipment

•Sanitization of training equipment and high-touch areas (i.e. treadmills, free weights)

•Thorough disinfection of rental diving gears or rental bike between every guest use




•Hand sanitizer available at the reception desk and each treatment room

•All surfaces in the treatment room, all therapist products and tools are sanitized regularly and after every use.

These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.