News & Events
Hyatt Regency Seragaki Island Okinawa has been registered as an official hotel operator for the “Go To Travel” campaign of the Japan Tourism Agency.
Residents of Japan staying in the hotel any time after September 1 may be entitled to a subsidy from the Japan Tourism Agency’s “Go To Travel” campaign. Subject to your eligibility and the “Go To Travel” campaign terms and conditions applicable at the time of check-out, the ”Go To Travel” subsidy allowance amount will be deducted directly from your total bill at the time of check out. Please note that your stay may not be eligible if the GoTo Travel campaign has ceased or been suspended by Japan Tourism Agency. For further information regarding “Go To Travel” campaign, please kindly refer to “Go To Travel” Secretariat website (Japanese only).For guests that would like to know rates after deduction, please contact the Hyatt global contact center; TEL: 0120 923 299.
Hyatt's Best Rate Guarantee is based on pre-discounted rates
If you had made a reservation through a domestic travel agency and have made payment before traveling, you may not need to apply for a refund yourself. For details, please contact your travel agency as they will assist you with the “Go To Travel” campaign refund procedure.
Please see the official “Go To Travel” Secretariat website (Japanese only) for further details. Please indicate whether you require an official stay certificate and payment detail overview at the time of check-out and we can provide you accordingly.
Thank you for your patronage to Hyatt Regency Seragaki Island Okinawa.
In light of the COVID-19 pandemic, our hotel has temporarily suspended normal operations since April 27, but following the lifting of the state of emergency in Okinawa, we have decided to partially resume operations from June 1. In doing so, we are committed to implement enhanced precautionary measures as the safety and wellbeing of our guests and colleagues is always our top priority. Please note some of hotel facilities and services will remain restricted until further notice. Please click the links below to find more details.
We would greatly appreciate your understanding and cooperation during this challenging time. Please do not hesitate to contact the hotel if you have any questions or concerns.
We wish you continued good health and wellbeing and look forward to welcoming you to Hyatt Regency Seragaki Island in the near future.
Hyatt Regency Seragaki Island Okinawa
The safety and wellbeing of our guests and colleagues is always a top priority. We continue to closely monitor the ongoing COVID-19 situation and follow guidance issued by the World Health Organization and local authorities. In light of the current situation, please be aware that our hotel has implemented the following proactive precautionary measures.
・We are temporarily closing our buffet offering at this time. Instead of a breakfast buffet at Serale on the 1st floor or at Regency Club Lounge, we will offer an American Breakfast set at Serale. Please ask your server for details and for alternative options on other buffet offering.
・Our associates have been given the liberty to wearing face masks as a preventive measure for your protection and theirs.
・We have installed ethanol disinfecting stations in our hotel lobbies, washrooms and other key locations around the hotel, and we are cleaning our facilities and equipment regularly with the recommended disinfectants.
・A body temperature check is required for entry.
In addition, we are also complying with the latest directives from the local authorities, which require us to communicate the following instructions to our guests:
・If you have symptoms such as fever or cough, or taking medicine including fever reducers or cough medicine, you are requested to contact the Front Desk for assistance to visit a medical institution.
・Guests are strongly encouraged to wash their hands with soap and running water, and to practice sanitary cough etiquette, which includes wearing a face mask, if they have symptoms of coughing or sneezing.
As the local authorities have requested us to communicate these instructions to all of our guests, we would greatly appreciate your cooperation. Thank you for your understanding and support in helping us to comply with the local authorities’ directives.
Notice of 2020 Beach and Outdoor Pool Opening Day and Resort Fee
This season, the beach and outdoor pool will open to guests beginning Friday, March 20, 2020. For the upmost safety, maintenance and enjoyment of the use of the two beaches, lagoon, and outdoor pool, we have introduced a mandatory resort fee starting this year.
Fee Start Date: Friday, March 20, 2020
Fee: 330JPY per person (kids 5 and under, free of charge)
*Fee(s) will be charged to your account at the time of check-out. For bookings requiring pre-payment, the resort fee(s) will be charged prior to the arrival.
*Please note for some accommodation packages, the resort fee(s) will be included in the plan.
During the season, all hotel guests will receive a “resort bracelet” upon check-in. Please wear the bracelet as proof of your hotel stay when you access the outdoor facilities and to enjoy the endless benefits including:
Unlimited use of the outdoor pool (Gusuku pool and Lagoon)
Unlimited use of the indoor pool
Use of the beach and poolside deck chairs and sun umbrellas, free of charge
Beach and poolside water, free of charge
Beach and pool towels, free of charge
Should you have any questions or concerns, kindly contact the hotel staff. Thank you for your kind understanding and cooperation.
From the end of the year, various entertainments can be enjoyed by family and friends will be held.
Please enjoy the elegant and fun time at Hyatt Regency Seragaki Island Okinawa during the first year of Reiwa！
Please be advised that Hyatt Regency Seragaki Island Okinawa will revise the service charge from 10% to 13% as follows:
· Rooms: 13% will be applied for rooms reservations that are booked after July 12nd, 2019 for arrival of December 1st, 2019 and beyond.
· Restaurant and Bars, Events, Activities and Spa: 13% service charge will be applied upon usage effective July 12th, 2019.
· Events: 13% service charge will be applied to those that are booked after July 12nd, 2019.
We appreciate your understanding and corporation.
Global Wellness Day is celebrated around the globe on the second Saturday in June. It is a day dedicated to living well, and in order to support its slogan “One day can change your whole life” we will be hosting a complimentary morning yoga session on Seragaki Beach. Please join us to celebrate GWD!
■ Global Wellness Day Morning Yoga (Reservation required)
Date: Saturday, June 8th
Time: 7:00 AM – 8:00AM
Venue: Seragaki Beach (Beach House wing side) *In case of rain, the venue will be changed to the 2F event space of The Island wing
• Yoga mats are available for up to 80 people. In case of rain, we can accommodate up to 40 people due to event space limitations.
• Participants are asked to wear comfortable clothing.
Reservations and Inquiries: Resort Center (Ext. 51)
Introducing an exciting weekday lunch menu started January 22nd! “Just a bit of everything I like” is the concept behind Cucina Serale’s new weekday “Order Lunch”, where authentic Italian course dishes may be enjoyed in small plates. Just like the name suggests, pizza and pasta are made to order in small plates, for a variety rich lunch to your heart’s content, enjoyed leisurely in our resort setting.
～Cucina Serale’s weekday “Order Lunch”～
◆Location：Cucina Serale (The Island 1F)
◆Date：Weekday/ Excluding holidays until March 22th
◆Duaration：11:30a.m. - 2:30 p.m.
Antipasti×3, Today's soup, Pizza×2、Pasta×2、Mains×2、Today's sidedish、Dessert×2、Coffee or tea
TEL +81 98-960-4321
Our decadent Weekend Brunch Buffet is a perfect setting for a gathering with friends and family. Featuring savory brunch favorites, a chef-attended carving station, egg station, Italian station, ‘Create Your Own Caesar’ bar and a classic dessert buffet with sweets, fruits, chocolate fountain and DIY soft-cream maker - it is too good to pass up!
Sat, Sun & Holidays
11:30 AM - 2:30 PM
Children from 4-12 ¥1,500
Free for age 3 or below
Reservations and inquiries:
Online reservations Serale/Cucina Serale >>
*The prices above are subject to tax and service charge.