- Sanitization of high-touch areas using a high-grade disinfectant
- Increased frequency of cleaning air filters
- Alcohol wipes provided in your amenities
- Complimentary hand sanitizers by calling the front desk
Hotel Policies
Caring for your Wellbeing
The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:
In-Room
In-Room
Dining Outlets
Dining Outlets
- Assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system
- Sanitization of tables, chairs, condiment holders and menus before seating guests
- Placement of cutlery inside napkins
- Use of mask and gloves by all associates when preparing meals and plating dishes
- Alcohol wipes for guests’ use
Check-in
Check-in
- Disinfection of key cards
- Sanitization of counter and table surfaces
- Sanitization of pens after every guest use
- Mandatory masks for our front desk associates
- Hand sanitizing gels for guests’ use
Pet Policy
We offer you a special stay plan allows you to spend time with your lovely dog overseeing the stunning view of the Osaka bay area. Order a room service for your dog meal and you both can enjoy in the comfort of your guest rooms.
Room Type
Deluxe Room (40㎡) and Club Access Premium (80㎡)
*A small dog (not more than 10kg) per room
Amenities for a lovely dog
Small bed, Tableware, Cage, Toilet sheet, Cleaning supplies, Towels for foots and “Bow Wow” welcome amenity
※”Bow Wow” room service menu for a lovely dog is chargeable
Please be sure to fill out the hotel’s designated consent form for staying and lodging in a Dog-Friendly Room and fax the photocopy of the form with vaccine injections to us at least two days prior to your stay.
Thank you for your understanding.
Dog Friendly Room Consent Form >
Firearms Policy
No fire arms allowed!