News + Events


Hyatt Regency Osaka - Outrdoor Garden Pool
2023 Rooftop Garden Pool
April 28, 2023

Exclusive summer experience at an urban resort getaway.


Period: June 1 - 30

*Canceled in case of rain


Operation Hour

Weekdays 10:00 - 18:00

Sat, Sun 10:00 - 13:45/14:15 - 18:00 *Reservation required

Garden Pool entry is only permitted for CCC member and guest, Registered hotel guest. No outside guests are permitted for entry.


Reservation for weekends acceptance starts from 10:00 on May 1st

Make a reservation >


For the details of terms and conditions of Rooftop Garden Pool, please kindly find here.


Operation after July 1st will be announced at a later date.

Hyatt Regency Osaka - Outrdoor Garden Pool

Hyatt to Discontinue Operation of Hyatt Regency Osaka 
March 28, 2023

Hyatt* and Horizon Hotels, Inc. have agreed not be extend the existing agreement under which Hyatt operates Hyatt Regency Osaka (the “Hotel”) beyond its expiry on June 30, 2023. Hyatt is honored to have operated the Hotel since its opening in 1994. Since acquisition of the Hotel by Hoshino Resorts REIT in 2016, we have worked closely together to forge a collaborative and mutually beneficial relationship. At this time, all parties have agreed not to extend the existing agreement in order to focus on their respective new priorities. 

As of July 1, 2023, the Hotel will no longer be affiliated with Hyatt. Beyond July 1, 2023, World of Hyatt members will not be eligible to receive or redeem World of Hyatt program benefits.

Hyatt Regency Osaka is committed to ensuring that current associates, guests and relevant stakeholders are provided with support and guidance during the transition period. 

For any questions regarding your bookings at Hyatt Regency Osaka, please contact us

*The term “Hyatt” is used in above text for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

Participation in the Osaka Irasshai Nationwide Campaign 2022
June 6, 2023

We will stop accepting reservations for stays eligible for the "Osaka Irasshai Nationwide Campaign" at 15:00 on June 9, 2023.

With regards to existing reservations:
Please be advised that modifying the details of your current reservation will result in the cancellation of the campaign-eligible reservation and the creation of a new reservation, which will not be eligible for the campaign.

Thank you for your understanding.

June 6, 2023 update


"Osaka Irasshai Nationwide Campaign" is scheduled to resume on January 10, 2023.

Eligible Period: January 10, to March 30, 2023

Reservations made after January 5, 2023 will be eligible for the campaign, so please note that reservations made before January 5 will be required to rebook  January 5 after .

Hyatt Regency Osaka has been registered as an official hotel operator for the Osaka Irasshai Nationwide Campaign.

All *stay package such as “24h Stay-My Hyatt Staycation” and “Dog Friendly guestroom” which you can book from our website will be eligible for the campaign.

*Excluding award reservations that use any portion of World of Hyatt points, corporate contract rates and stays using E-Voucher.

The following two conditions must be met in order to be eligible to use the service.

  1. Guest/s is a resident of Japan.
  2. Vaccination history (3 or more) or confirmed negative by PCR test, etc.

In order to receive the discount and coupon, at the time of check in we require proof of residency for all registered guests, and a certificate confirming vaccination history or a negative certificate such as PCR test.

Please be sure to check the campaign website > for the conditions of each certificate and the expiration date of negative PCR test before preparing them.

Please note that the campaign cannot be applied if we are not able to confirm your certificates on the day of arrival.

Recommended Stay Packages >

*Reservation changes after the start of the campaign. 

If you change your reservation, it will be regarded as a change of conditions and the coupon will be cancelled.

If you wish to change your reservation, please cancel the current reservation and rebook with the Osaka Campaign plan.

*Regarding the handling of children

Please note all resisted children under the age of 12 will be counted as your travel party for Osaka Irasshai campaign 2022 from Oct 11. Please understand that if a child has not registered and is only mentioned in the reservation note, may not count as member of your party.

*The campaign may be suspended or cancelled, or its duration may be changed, depending on the status of the new coronavirus infection.

Notice of Service Charge Revision
October 3, 2022

We would like to thank all our guests for your continued patronage.

At Hyatt Regency Osaka, we will revise the service charge as below in order to create an environment that is comfortable, safe and better for your wellbeing. We would like to also extend more meaningful service.


Revised service charge: From 10% to 13%


Effective Date:

Stay guests
For stays booked after January 4, 2023

Restaurant guests
From January 4, 2023 onwards

Banquet and Wedding guests
For all contracts signed after January 4, 2023


Thank you for your understanding and continued support.


Update on November 8, 2022
We changed the effective date from January 1, 2023 to January 4, 2023.

Hyatt Regency Osaka - Fitness Center “The City Country Club”
New guidelines of access to our fitness center "The City Country Club"
July 1, 2022

In order to improve the overall experience at our fitness center "The City Country Club", kindly note following amendments will be effective from 15th July.

[Revision] From October 15, 2022, the indoor pool will be changed free for use for all hotel guests.

  • The City Country Club members and Elite World of Hyatt membership guests including Courtesy Card holders, Lifetime Globalist, Globalist, Explorist, and Discoverist may continue to enjoy complimentary access to the spa facilities.

  • An additional charge is required for hotel stay guests including World of Hyatt membership Members to use the spa facilities:

    Adult (13 years old and above): JPY 3,000 per person per day, including consumption tax

    Child (6-12 years old): JPY 1,500 per person per day, including consumption tax

    *Kindly note that children below the age of 5 may use the spa facilities for free if accompanied by an adult at all times.


Accordingly, reservations will be required for indoor swimming pool from July 15, 2022.

Indoor swimming pool reservation >

All hotel stay guests have complimentary  indoor pool access and 24/7 access to the gym. 

We thank you for your understanding and co-operation.

Hyatt Regency Osaka - Fitness Center “The City Country Club”

Implementation of the Plastic Resources Law
March 29, 2022
Hyatt Regency Osaka is supporting the reduction of plastic footprint and are preparing to reduce the usage of specific plastic items.

Notice of check-in time change
March 17, 2022

From April 1, 2022, the check-in time will be changed as follows.

Check-in time
Stays booked before March 31, 2022 14:00
Stays booked after April 1, 2022 15:00

The check-out time will remain unchanged at 12:00.

Thank you very much for your understanding.

Hyatt Regency Osaka - Dog Friendly
Hotel stays with dogs: " Bayside Bow Wow Experience”
September 1, 2022

Offering you a special stay plan allows you to spend time with your lovely dog overseeing the stunning view of the Osaka bay area. Order a room service for your dog meal and you both can enjoy in the comfort of your guest rooms.

Room Type
Deluxe Room (40㎡) and Club Access Premium (80㎡)
*A small dog (not more than 18kg) per room

Amenities for a lovely dog
Small bed, Tableware, Cage, Toilet sheet, Cleaning supplies, Towels for foots and “Bow Wow” welcome amenity
※”Bow Wow” room service menu for a lovely dog is chargeable

Please be sure to fill out the hotel’s designated consent form for staying and lodging in a Dog-Friendly Room and fax the photocopy of the form with vaccine injections to us at least two days prior to your stay.
Thank you for your understanding.

Dog Friendly Room Consent Form >


Hyatt Regency Osaka - Dog Friendly

Hyatt Regency Osaka - Student Pass package
Limited to 5 rooms a day [Student discount plan] - Your first luxury stay at Hyatt
March 10, 2022

Supporting students who want to easily enjoy hotel dinner and luxury stay.

Extraordinary experience with warm hospitality and special meals at Urban Resort.


Here’s what you’ll enjoy luxury stay for the student package:

  • Authentic Italian dinner at Basilico located on B1F
  • Breakfast (for the number of adults)

Terms of Use

  • Reservation required until 1 day before
  • Students over 18 years old
  • All guests are students only
  • Please show your student ID card at check-in



For accommodations by underage only, their parents must fill out the accommodation agreement. Please send it by FAX or bring it at check-in.

Accommodation Agreement (PDF) >


Hyatt Regency Osaka - Student Pass package

Information on the Accommodation Tax

The accommodation Tax will be applied to the hotel guests following the Osaka Prefecture’s guideline, effective 1st January 2017. 

Room fee* (Per person, per night) Tax amount
Under JPY10,000 Tax-free
Between JPY10,000 and JPY14,999  JPY100
*From 1st June 2019, between JPY7,000 and JPY14,999  JPY100
Between JPY15,000 and JPY19,999  JPY200
JPY20,000 or more  JPY300

The room fee refers only to lodging fees and applicable service fees, and does not include meal fees or the like.

The room fee includes the following:
- Lodging fees
- Service fees on said lodging fees

The following fees are not included in the room fee:
- Consumption tax etc.
- Fees for services other than accommodation

Fees incurred for meals, use of conference facilities, telephone calls etc.