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Hyatt Regency Hakone Resort & Spa| Exterior
Notice of temporary closure due to hotel maintenance 
NOV.19, 2021

Please be informed that the hotel will be temporarily closed as following schedule due to maintenance from noon on 19 January to 14:00 on 20 January, 2022. The business hours for each outlet on these days are as follows:

For more infromation, click >>

We apologize for any inconvenience and we appreciate continued support and understanding. 

For inquiry:  TEL: 0460-82-2000

Hyatt Regency Hakone Resort & Spa| Exterior

News
Hyatt Regency Hakone Resort & Spa| Dining Room Western Cuisine 15th Anniversary Dinner
15th Anniversary Special Dinner

Three chefs of Hyatt Regency Hakone, Chef de Cuisine-Western Takeshi Suda, Chef de Cuisine-Sushi Yuichi Kawae, Pastry Chef Hiroyuki Kazato, have joined forces to create a collaborative menu of Japanese and Western Cuisine for celebrating 15th Anniversary of our opening.

Period: December 11, 2021 ~December 25, 2021

* This is a special menu for 15 days only.

Price: ¥20,000 per person

 

<Menu>

・Mature blowfish carpaccio salad, Oscietra caviar

・Crab”Kobako” Chilled style

・"Amagi Shamo chicken” Consommé, Special hot pot

・Grilled "Yamayuri" beef tenderloin, walnut, miso, hollandaise sauce

・Red snapper “shabu-shabu” to winter truffle, cheese risotto

・Dessert- Marriage chocolate & strawberries

・Coffee or Tea

 

※3-days advanced reservation required

※Contents may change according to availability of ingredients.

※Images are for illustration purpose only.

 ※All prices are inclusive of tax and are subject to a 13% service charge.

 

For more infromation about Dining Room - Western Cuisine, >>

Hyatt Regency Hakone Resort & Spa| Dining Room Western Cuisine 15th Anniversary Dinner

News
Hyatt Regency Hakone Resort & Spa| Spa Izumi Herbal Wellness Treatment

15th Anniversary Spa Treatment 

『Herbal Wellness』

This is an original hot pad that uses "Yuzu oil" and "Kuromoji of Mt. Fuji" that enhance blood circulation, and local brown rice to intensively warm the waist, abdomen, neck and shoulders, wrists and ankles to relieve stress and the cold.

It works to relieve physical disorders and protect the skin.

After the treatment, prepare Kuromoji herbal tea and vegan cookies for a relaxing time.

Period: 11 December, 2021 ~25 December, 2021  

Price: 90min. ¥24,200

■ Kuromoji herbal tea & vegan cookie.

We will prepare herbal tea using Kuromoji that grows naturally on Mt. Fuji and serve it with Chef Kazeto's original vegan cookie.

Under Pastry Chef Kazeto’s supervision, the vegan cookie is made from organic wheat with the original fragrance of wheat flour and ginger.

・All prices are inclusive of consumption tax and are subject to a 13% service charge.

・Non-staying visitors will be charged additional facility fee (¥3,300 tax inclusive) and Onsen tax (¥50) per person.

For more information aboout Spa IZUMI >>

Hyatt Regency Hakone Resort & Spa| Spa Izumi Herbal Wellness Treatment

News
Hyatt Regency Hakone Resort & Spa | Hotel Exterior
Notice of Business hours and Services
NOV. 22, 2021

The safety and wellbeing of our guests and colleagues is always our top priority.

As a part of measures in response to COVID-19 situation, the operating services for following hotel facilities will be changed as follows until further notice. We apologize for any inconvenience and we appreciate continued support and understanding. 

 

<Restaurants & Lounge> *11/22/2021 updated

Restaurants & Lounge Business Hours will be back to normal hours.

■ Restaurants & Lounge Business Hours, click here

 

・All of restaurants and lounge have acquired Kanagawa Prefecture  "M・A・S・K restaurant”  certification. We would like to ask our customers to cooperate by always wearing a mask during meals and conversations. 

 

<Spa IZUMI> *11/01/2021 updated

■ Spa IZUMI Business Hours, click here

・From November 1, 2021 until further notice, only 30・60・90・120-minute course will be available. (*Menus exceed longer than 120 minutes are not available.)

※Due to various circumstances, future business hours and service contents may change without notice depending on the situation. We apologize for any inconvenience and we appreciate continued support and understanding. 

Hyatt Regency Hakone Resort & Spa | Hotel Exterior

News
Hyatt Regency Hakone Resort & Spa| Room Service 15th Anniversary Room Amenity
15th Anniversary Stay Plan

Thank you for your continued patronage of Hyatt Regency Hakone Resort and Spa. Thanks to you, our hotel will celebrate its 15th anniversary on December 16, 2021.

To commemorate this, a special accommodation plan is on sale now.

 

■Staying period: December 11th (Sat) − December 25th (Sat), 2021

* This is a special promotion for 15 days only.

■Price: one-night stay for ¥ 150,000 (one room for two people, breakfast and dinner included, tax and service charge included, Onsen tax not included)

■Room type: Regency Suite Twin or Regency Executive Suite Twin

<Contents>

One-night stay includes breakfast and dinner (the dinner is our "15th Anniversary Special Dinner")

* One meal per adult, per night

・ With ¥15,000 credit per room that can be used at Spa IZUMI or Izumi Gallery

・ A bottle of champagne and sweet amenities are available in the room

 

<For reservations and inquiries:>

Accommodation reservations, dial: 0120 123 420.

* Online reservations are also accepted. Please proceed from the orange "Book Now" at the top right of the home page.

* Advanced reservations are required for the "15th Anniversary Special Dinner" in the Dining Room. After confirming your stay, you can make a reservation at Hyatt Regency Hakone Resort and Spa's Dining Room by phone at 0460 82 2000.

 

Hyatt Regency Hakone Resort & Spa| Room Service 15th Anniversary Room Amenity

News
Hyatt Regency Hakone Resort & Spa| Living Room Afternoon Tea Autumn Garden
Afternoon Tea  Autumn Garden
Sep. 1, 2021

Afternoon Tea "Autumn Garden"

Period: September 1, 2021 ~November 30, 2021

This Autumn's afternoon tea theme is  Afternoon teaAutumn Garden

Pumpkins, chestnuts, sweet potatoes, figs, and other seasonal ingredients that are full of flavor and color have been added to the menu. Bringing you all the richness of autumn's tastes, colors, textures, and temperature, we have carefully prepared each dish using the best seasonal ingredients with specialized techniques and culinary ingenuity. We recommend the  azuki-bean soup to bring you warmth in the chilly season, the sweets in the shape of autumn leaves, and Mont Blanc cake.

------------------------------------------------------

Afternoon tea with sweets made by pastry chefs using seasonal fruits and ingredients. 

Time: 12:00 PM – 3:30 PM

Price: ¥3,800 per person (without champagne)

           ¥4,800  per person (with a glass of champagne)

※All prices are inclusive of tax and are subject to a 13% service charge

※Advanced reservation is strongly recommended.

 

For more information, please check Living Room Website>>

Hyatt Regency Hakone Resort & Spa| Living Room Afternoon Tea Autumn Garden

News
Hyatt Regency Hakone Resort & Spa| Spa Candle oi treatment
Spa IZUMI  Candle Oil Treatment

September 1, 2021~December 24, 2021 

60 min. : ¥17,600

90 min. :¥20,900

Warm candle oil at 38 to 42 degrees Celsius is used for this body treatment. The slightly warmed shea butter oil gently melts into the body, slowly loosening stiff and tired muscles. Enjoy the deep healing world of flickering flames and sweet, elegant scents in the long autumn nights.

 

・All prices are inclusive of consumption tax and are subject to a 13% service charge.

・Non-staying visitors will be charged additional facility fee (¥3,300 tax inclusive) and Onsen tax (¥50) per person.

 

Spa IZUMI :0460-82-2085 (Direct: 9:00AM-9:00PM)

Hyatt Regency Hakone Resort & Spa| Spa Candle oi treatment

News
Hyatt Regency Hakone Resort & Spa| Dog Friendly Room
Information for Guests Staying in a Dog-Friendly Room

①     Check-in

After checking in, the dog staying in the "Dog Friendly Room" will be guided from the parking lot to the guest room after receiving dog grooming services from the dog-attendant staff (brushing, ear cleaning, nail cut, etc.) if you desire. You are welcome to stay in the dog-only area with direct access to your dog. Information will be provided on a different route from the general guest room floor.

② Exclusive amenities and shower room

We offer a full range of dog-specific amenities, such as pure vegetable shampoo, brushing spray, wet wipes and toilet sheets. There is also a shower room for dogs in the room, so you can enjoy a clean and comfortable stay.

③Where you can relax with your dog

The spacious "Dog Friendly Room" of 72 sqm or more has a non-slip floor, a sofa made of vinyl leather and a spacious cage room by the window, so you can spend time with your dog without worrying about scratches and dirt.

④ Answering machine

A camera is installed in the cage room, and you can watch your dog via a dedicated smartphone when you go out for a meal or a round of golf.

⑤ Other hospitality

We offer a full range of high-quality dog ​​room service (for a fee) devised by a dog attentant.

In addition, if you go out during your stay, you can use the dog -sitting service (10: 00 AM-7: 00 PM) free of charge.

Before using the dog-friendly room, please be sure to read the "Accommodation and Stay Agreement" and agree to the stated conditions and precautions. If you have any questions, please contact the hotel directly.

 

For inquiries, please contact Hotel Front Desk

TEL:0460-82-2000

Hyatt Regency Hakone Resort & Spa| Dog Friendly Room

News
Premium Twin & Dog Friendly
Category and Name change of Regency Executive Suite and Dog Friendly room
JAN. 16,2020

Hyatt Regency Hakone Resort & Spa is pleased to introduce a new room category for guests with pets. The original dog-friendly Regency Executive Suite has been replaced with a "Premium Twin & Dog Friendly" room, and we have increased the number of rooms under this category to accommodate more guests wishing to travel with their dogs.

The Premium Twin & Dog Friendly room offers a wider space of 93 sq m compared to the usual Deluxe Twin & Dog Friendly Room (72 sq m). We have also adjusted the pricing so you can enjoy this special accommodation for less than the price of a conventional suite.  

 

For more detailed infromation, please contact  hotel front desk.

 

Premium Twin & Dog Friendly

News
HAKHR exterior evening
All guestrooms are non-smoking
DEC.25 2018

Since room renovations have been completed, all guestrooms are non-smoking. Hyatt Regency Hakone Resort and Spa is a non-smoking facility and does not allow smoking in our restaurant, lounges or guestrooms. Smoking is permitted only in designated Smoking Areas.

Thank you for your understanding and cooperation.

HAKHR exterior evening

News
Our Policy on Children’s Stays at The Resort

Hyatt Regency Hakone Resort and Spa welcomes guests of all ages, including infants and small children. However, for the comfort of all who stay with us, we would like to remind those families visiting with children to be mindful of their little ones’ behavior in the hotel’s public spaces.

If you are with a child who cannot sit quietly at mealtimes, we ask that you consider room service instead. In addition, our complimentary offering of drinks in the Living Room each evening is a quiet, relaxing time. For those who find it difficult to attend with a small child, we would be pleased to deliver drinks to your room.

Family travel is an excellent opportunity to share many learning experiences with young children, including proper etiquette in public spaces. Please let us know if there is any way in which we may be of assistance in making your family’s stay more enjoyable. Thank you for your understanding and cooperation.

■Restaurant Etiquette

Although we do not have an age limit, when you are with a child who cannot sit down calmly during mealtimes, it would be appreciated if you would consider using Room Service.  We thank you for your understanding and cooperation in this matter.

■Lounge Etiquette

The complimentary drink service hours (from 4:30 pm to 7:30 pm) in the evening at Living Room are generally tranquil hours.  We are pleased to serve drinks in your room when you travel with a small child or it is difficult to come down to Living Room.  Please note that our Living Room is not available for children of infant-preschool after 9:00pm as our living room converts to bar lounge from 8:00pm at night. Please don't hesitate to ask if there's anything we can do for you.  We thank you for your understanding and cooperation in this matter.

■Onsen (Hot spring) Etiquette

Babies in nappies and infants are kindly requested not to get in the onsen tub.  We thank you for your understanding and cooperation in this matter.

■Spa Treatment Etiquette

Under 17 years of age are kindly requested not to use spa treatments.  We thank you for your understanding and cooperation in this matter.