News + Events

Thank you for your continued patronage of Hyatt Regency Hakone Resort & Spa. The safety and wellbeing of our guests and colleagues is always a top priority.

On Saturday, October 1, 2022, we will invite Shinto priest from Hakone Shrine to open the fireplace in the living room as our once-a-year ceremony. Please note that due to this change, the operation of the Living Room and Dining Room-Western Cuisine will be partially changed as follows:

Date: Saturday, October 1, 2022

■Dining Room-Western Cuisine: 
Lunch hours: 11:30 AM – 1:00 PM L.O. (Usually 2:00PM L.O.)

■Living Room: 10:00 AM – 4:30 PM; closed during the opening of the fireplace ceremony　
 ※Business will resume as usual after that.

*As a measure to avoid crowds and prevent the spread of COVID-19, only staying guests will be allowed to attend the opening ceremony of the fireplace. Please note that visitors from outside are not allowed participate.

*We will continue to strengthen infection prevention measures in terms of safety and hygiene. We apologize for any inconvenience, and we appreciate your understanding and cooperation.

Afternoon Tea 『One Fine Day in Autumn』

Period: Thur.  Sep. 1 , 2022 ～Wed.  Nov. 30 , 2022

Seasonal afternoon tea "One Fine Day in Autumn" uses plenty of autumn fruits and ingredients, and offers a variety of sweets that value the texture and aroma. At Girandole, there are many colorful sweets with the image of autumn. Enjoy autumn-colored afternoon tea such as grape parfait.

Afternoon tea with sweets made by pastry chefs using seasonal fruits and ingredients. 

Time: 12:00 PM – 3:30 PM

Price: ￥4,000 per person (without champagne)

           ￥5,000  per person (with a glass of champagne )

※All prices are inclusive of tax and are subject to a 13% service charge.

※Advanced reservation is strongly recommended.

Afternoon tea with sweets made by pastry chefs using seasonal fruits and ingredients. 

■ Afternoon tea  One Fine Day in Autumn  Menu>>

************************************************************************

For more information, please check Living Room Website＞＞

 March 18, 2022 Updated 

The safety and wellbeing of our guests and colleagues is always a top priority.

As a part of measures in response to COVID-19 situation,  operations for  the following hotel facilities will be changed as follows. We apologize for any inconvenience and we appreciate continued support and understanding.

Period：Tuesday March  22 ～ 

<Restaurants & Lounge >

・Restaurants & Lounge Business Hours will be  back to nomal hours.

For more details,  please check here＞＞

・All of restaurants and lounge have acquired Kanagawa Prefecture  "M･A･S･K restaurant”  certification. We would like to ask our customers to cooperate by always wearing a mask during meals and conversations. 

<Spa IZUMI>

・Part of treatment menus will be changed as follows;

 only 30・60・60・90・120-mnnute course will be available.（*Menus exceed longer than 120 minutes are not available）

For more details,  please check here＞＞

※Due to various circumstances, future business hours and service contents may change without notice depending on the situation. We apologize for any inconvenience and we appreciate continued support and understanding.　

The autumn theme of Hyatt Regency Hakone is "One Fine Day in Autumn". In the autumn season, feel the small joy and happiness of autumn ingredients and colorful dishes and sweets, and have a wonderful day.

【Lunch】Seasonal Lunch-"Harvest Autumn"

"Stewed chicken leg, white wine vinegar, linguine"  

Taiyo chicken thighs raised in Gotemba are simmered with burdock in vinegar and vermouth for a light, sour taste. It's light, so it's easy to eat and has a refreshing aftertaste.

・This can be selected as one of the main items of Seasonal lunch course "Harvest Autumn”. 

We have prepared a lot of seasonal ingredients derived from the region. Choose your favorite appetizer, main course, dessert. Please enjoy "Hakone food".

Place: Dining Room - Western Cuisine

Period: Sep. 2, 2022～ Nov.24, 2022
Hours : 11:30AM～2:30PM (L.O. 2:00PM)
Price: ￥4,800 (Seasonal Lunch-"Harvest Autumn")

----------------------------------------------------------------------------

【Dinner】

"Marinated “Masu salmon” salad Black forest mushroom,fromage blanc, lemon confit dressing"

Cherry salmon from Shizuoka Prefecture is marinated with spices and smoked to create a deep flavor. Brown mushrooms and sweet lemon dressing add more flavor.

* You can choose this as one of the dinner courses or from the à la carte menu.

Place: Dining Room - Western Cuisine
Period: Sep. 2, 2022～ Nov.17, 2022
Hours: 5:00PM～10:00PM (L.O.9:00PM)

Price: Warm-Hearted Dinner  3 Course ￥9,800 
           Warm-Hearted Dinner  4 Course ￥12,000 
           A la Carte ￥2,800

*As one of the course dinner or from the à la carte dinner menu.
*Excluding Obon period.

【Dinner】

  "Kaiseki Miyabi - "Tsukuri" 

Please enjoy filefish, which is in season from autumn to winter, with a refreshing and spicy ponzu sauce, which is a combination of Niigata's special product "kanzuri" made from chili peppers and ponzu, with fatty liver and rich umami

Place: Dining Room Sushi

Period: From Sep 6, 2022 ～
Hours: 5:00PM～10:00PM (L.O.9:00PM)
Price: ¥ 20,000

【Sweets】

Seasonal Dessert "Pear & Caramel Mousse with Vanilla Ice Cream"

The freshness of pear, the scent of vanilla, and the bitterness of caramel are all combined to create a rich and refreshing mousse cake. Serve with vanilla ice cream.

Place: Living Room

Period: From Sep 1, 2022 ～
Hours: 12:00PM-9:30PM
Price: ¥ 1,200

* It will end as soon as it runs out.

【Spa IZUMI】

"Herbal Compress Treatment"

Body treatment that begins with a cloth moistened with a faintly fragrant herbal liquid and gently warming the back. A menu that uses the gentle heat effect and the power of plants to recover from stress and fatigue in a place away from everyday life. After the treatment, you can spend a calm and relaxing time with Kuromoji tea from the local area.

Place: Spa IZUMI
Period: From Sep 1, 2022 ～ Nov.30, 2022
Hours: 9:00AM-9:00PM　( Last treatment  should be finished by 9:45PM)
Price: 60 min. Back side, Front legs, decollete head  ¥ 19,800
           90 min.  Full Body                                                 ¥ 23,100

・Non-staying visitors will be charged additional facility fee (￥3,300 tax inclusive) and Onsen tax (￥50) per person.

----------------------------------------------------------------------------

・All prices are inclusive of consumption tax and are subject to a 13% service charge.
・ Advance reservations are required. 
・Due to various circumstances, future business hours, menus, and contents may change without notice depending on the situation. Thank you for your understanding in advance.

①     Check-in

After checking in, the dog staying in the "Dog Friendly Room" will be guided from the parking lot to the guest room after receiving dog grooming services from the dog-attendant staff (brushing, ear cleaning, nail cut, etc.) if you desire. You are welcome to stay in the dog-only area with direct access to your dog. Information will be provided on a different route from the general guest room floor.

② Exclusive amenities and shower room

We offer a full range of dog-specific amenities, such as pure vegetable shampoo, brushing spray, wet wipes and toilet sheets. There is also a shower room for dogs in the room, so you can enjoy a clean and comfortable stay.

③Where you can relax with your dog

The spacious "Dog Friendly Room" of 72 sqm or more has a non-slip floor, a sofa made of vinyl leather and a spacious cage room by the window, so you can spend time with your dog without worrying about scratches and dirt.

④ Answering machine

A camera is installed in the cage room, and you can watch your dog via a dedicated smartphone when you go out for a meal or a round of golf.

⑤ Other hospitality

We offer a full range of high-quality dog ​​room service (for a fee) devised by a dog attentant.

In addition, if you go out during your stay, you can use the dog -sitting service (10: 00 AM-7: 00 PM) free of charge.

Before using the dog-friendly room, please be sure to read the "Accommodation and Stay Agreement" and agree to the stated conditions and precautions. If you have any questions, please contact the hotel directly.

For inquiries, please contact Hotel Front Desk

TEL:0460-82-2000

Hyatt Regency Hakone Resort & Spa is pleased to introduce a new room category for guests with pets. The original dog-friendly Regency Executive Suite has been replaced with a "Premium Twin & Dog Friendly" room, and we have increased the number of rooms under this category to accommodate more guests wishing to travel with their dogs.

The Premium Twin & Dog Friendly room offers a wider space of 93 sq m compared to the usual Deluxe Twin & Dog Friendly Room (72 sq m). We have also adjusted the pricing so you can enjoy this special accommodation for less than the price of a conventional suite.  

For more detailed infromation, please contact  hotel front desk.

Since room renovations have been completed, all guestrooms are non-smoking. Hyatt Regency Hakone Resort and Spa is a non-smoking facility and does not allow smoking in our restaurant, lounges or guestrooms. Smoking is permitted only in designated Smoking Areas.

Thank you for your understanding and cooperation.

Hyatt Regency Hakone Resort and Spa welcomes guests of all ages, including infants and small children. However, for the comfort of all who stay with us, we would like to remind those families visiting with children to be mindful of their little ones’ behavior in the hotel’s public spaces.

If you are with a child who cannot sit quietly at mealtimes, we ask that you consider room service instead. In addition, our complimentary offering of drinks in the Living Room each evening is a quiet, relaxing time. For those who find it difficult to attend with a small child, we would be pleased to deliver drinks to your room.

Family travel is an excellent opportunity to share many learning experiences with young children, including proper etiquette in public spaces. Please let us know if there is any way in which we may be of assistance in making your family’s stay more enjoyable. Thank you for your understanding and cooperation.

■Restaurant Etiquette

Although we do not have an age limit, when you are with a child who cannot sit down calmly during mealtimes, it would be appreciated if you would consider using Room Service.  We thank you for your understanding and cooperation in this matter.

■Lounge Etiquette

The complimentary drink service hours (from 4:30 pm to 7:30 pm) in the evening at Living Room are generally tranquil hours.  We are pleased to serve drinks in your room when you travel with a small child or it is difficult to come down to Living Room.  Please note that our Living Room is not available for children of infant-preschool after 9:00pm as our living room converts to bar lounge from 8:00pm at night. Please don't hesitate to ask if there's anything we can do for you.  We thank you for your understanding and cooperation in this matter.

■Onsen (Hot spring) Etiquette

Babies in nappies and infants are kindly requested not to get in the onsen tub.  We thank you for your understanding and cooperation in this matter.

■Spa Treatment Etiquette

Under 17 years of age are kindly requested not to use spa treatments.  We thank you for your understanding and cooperation in this matter.