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March 18, 2022 Updated
The safety and wellbeing of our guests and colleagues is always a top priority.
As a part of measures in response to COVID-19 situation, operations for the following hotel facilities will be changed as follows. We apologize for any inconvenience and we appreciate continued support and understanding.
Period：Tuesday March 22 ～
<Restaurants & Lounge >
・Restaurants & Lounge Business Hours will be back to nomal hours.
For more details, please check here＞＞
・All of restaurants and lounge have acquired Kanagawa Prefecture "M･A･S･K restaurant” certification. We would like to ask our customers to cooperate by always wearing a mask during meals and conversations.
<Spa IZUMI>
・Part of treatment menus will be changed as follows;
only 30・60・60・90・120-mnnute course will be available.（*Menus exceed longer than 120 minutes are not available）
For more details, please check here＞＞
※Due to various circumstances, future business hours and service contents may change without notice depending on the situation. We apologize for any inconvenience and we appreciate continued support and understanding.
Period: Firday, April 1, 2022～Tuesday, May 31, 2022
"Sweets studded with gentle greens and cherry blossoms colors, which are inspired by the fresh green of spring, are lined up, and fruits that are well suited to the energetic season are incorporated to express "spring" in harmony with the natural sweetness, aroma, and acidity. Enjoy the colors of spring in Hakone in the warm sunlight.
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Afternoon tea with sweets made by pastry chefs using seasonal fruits and ingredients.
Time: 12:00 PM – 3:30 PM
Price: ￥3,800 per person (without champagne)
￥5,500 per person (with a glass of champagne -MOET ＆ CHANDON ROSE IMPERIAL)
※All prices are inclusive of tax and are subject to a 13% service charge.
※Advanced reservation is strongly recommended.
■ Afternoon tea Sweet Colors Menu >>
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Afternoon tea with sweets made by pastry chefs using seasonal fruits and ingredients.
Time: 12:00 PM – 3:30 PM
Price: ￥3,800 per person (without champagne)
￥4,800 per person (with a glass of champagne)
※All prices are inclusive of tax and are subject to a 13% service charge.
※Advanced reservation is strongly recommended.
For more information, please check Living Room Website＞＞
【Lunch】Seasonal Lunch-Spring Blossom
We have prepared a lot of seasonal ingredients derived from the region.Choose your favorite appetizer, main course, dessert. Please enjoy "Hakone food".
Place: Dining Room - Western Cuisine
Period: March 1 2022～ June 7, 2022
Hours : 11:30AM～2:30PM (L.O. 2:00PM)
Price: ￥4,800
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【Dinner】Marinated"Sakura Masu" Fennel flavor, whole-grain mustard salsa, trout caviar
Place: Dining Room - Western Cuisine
Period: Monday, April 4,2022 ～ Thursday, June 9 2022
Time: 5:00PM～10:00PM (L.O.9:00PM)
Price: Warm-Hearted Dinner 3 Course ￥9,800
Warm-Hearted Dinner 4 Course ￥12,000
A la Carte ￥2,600
*As one of the course dinner or from the à la carte dinner menu.
*Excluding G.W. period
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【Dinner】Kakiage tempura, sakura shrimp, fava bean -Kaiseki MIYABI
"Kakiage tempura, sakura shrimp, fava bean" - Kaiseki MIYABI
Period: March 29, 2022～
Time: 5:00PM～10:00PM (L.O.9:00PM)
Price: Kaiseki MIYABI Price:￥20,000 per person
*For Reservations Dining Room-Sushi are prioritized by in-house guests, but please note that we may not be able to accept reservations due to limited seats.
*Excluding G.W. period
・All prices are inclusive of consumption tax and are subject to a 13% service charge.
・A Advance reservations are required.
① Check-in
After checking in, the dog staying in the "Dog Friendly Room" will be guided from the parking lot to the guest room after receiving dog grooming services from the dog-attendant staff (brushing, ear cleaning, nail cut, etc.) if you desire. You are welcome to stay in the dog-only area with direct access to your dog. Information will be provided on a different route from the general guest room floor.
② Exclusive amenities and shower room
We offer a full range of dog-specific amenities, such as pure vegetable shampoo, brushing spray, wet wipes and toilet sheets. There is also a shower room for dogs in the room, so you can enjoy a clean and comfortable stay.
③Where you can relax with your dog
The spacious "Dog Friendly Room" of 72 sqm or more has a non-slip floor, a sofa made of vinyl leather and a spacious cage room by the window, so you can spend time with your dog without worrying about scratches and dirt.
④ Answering machine
A camera is installed in the cage room, and you can watch your dog via a dedicated smartphone when you go out for a meal or a round of golf.
⑤ Other hospitality
We offer a full range of high-quality dog room service (for a fee) devised by a dog attentant.
In addition, if you go out during your stay, you can use the dog -sitting service (10: 00 AM-7: 00 PM) free of charge.
Before using the dog-friendly room, please be sure to read the "Accommodation and Stay Agreement" and agree to the stated conditions and precautions. If you have any questions, please contact the hotel directly.
For inquiries, please contact Hotel Front Desk
TEL:0460-82-2000
Hyatt Regency Hakone Resort & Spa is pleased to introduce a new room category for guests with pets. The original dog-friendly Regency Executive Suite has been replaced with a "Premium Twin & Dog Friendly" room, and we have increased the number of rooms under this category to accommodate more guests wishing to travel with their dogs.
The Premium Twin & Dog Friendly room offers a wider space of 93 sq m compared to the usual Deluxe Twin & Dog Friendly Room (72 sq m). We have also adjusted the pricing so you can enjoy this special accommodation for less than the price of a conventional suite.
For more detailed infromation, please contact hotel front desk.
Since room renovations have been completed, all guestrooms are non-smoking. Hyatt Regency Hakone Resort and Spa is a non-smoking facility and does not allow smoking in our restaurant, lounges or guestrooms. Smoking is permitted only in designated Smoking Areas.
Thank you for your understanding and cooperation.
Hyatt Regency Hakone Resort and Spa welcomes guests of all ages, including infants and small children. However, for the comfort of all who stay with us, we would like to remind those families visiting with children to be mindful of their little ones’ behavior in the hotel’s public spaces.
If you are with a child who cannot sit quietly at mealtimes, we ask that you consider room service instead. In addition, our complimentary offering of drinks in the Living Room each evening is a quiet, relaxing time. For those who find it difficult to attend with a small child, we would be pleased to deliver drinks to your room.
Family travel is an excellent opportunity to share many learning experiences with young children, including proper etiquette in public spaces. Please let us know if there is any way in which we may be of assistance in making your family’s stay more enjoyable. Thank you for your understanding and cooperation.
■Restaurant Etiquette
Although we do not have an age limit, when you are with a child who cannot sit down calmly during mealtimes, it would be appreciated if you would consider using Room Service. We thank you for your understanding and cooperation in this matter.
■Lounge Etiquette
The complimentary drink service hours (from 4:30 pm to 7:30 pm) in the evening at Living Room are generally tranquil hours. We are pleased to serve drinks in your room when you travel with a small child or it is difficult to come down to Living Room. Please note that our Living Room is not available for children of infant-preschool after 9:00pm as our living room converts to bar lounge from 8:00pm at night. Please don't hesitate to ask if there's anything we can do for you. We thank you for your understanding and cooperation in this matter.
■Onsen (Hot spring) Etiquette
Babies in nappies and infants are kindly requested not to get in the onsen tub. We thank you for your understanding and cooperation in this matter.
■Spa Treatment Etiquette
Under 17 years of age are kindly requested not to use spa treatments. We thank you for your understanding and cooperation in this matter.