News + Events

Thank you for your continued patronage of Hyatt Regency Hakone Resort & Spa.

Due to various circumstances, the operating hours of the following restaurants will be changed from Wednesday, February 1st until further notice. We apologize for any inconvenience caused and appreciate your kind understanding.

■ Dining Room Western Cuisine

・Lunch: 11:30am - 2:30pm (L.O. 2:00pm)

*For the time being, we will only be opened on Saturday, Sunday, Monday, Friday and Public holidays;
・Closed on Tuesday, Wednesday, and Thursday

■ Living Room

Afternoon tea /Seasonal cake

*For the time being, we will only be opened on Saturday, Sunday, Monday, Friday, and Public holidays (reservation required)
・Closed on Tuesday, Wednesday, and Thursday

Thank you for your continued patronage of Hyatt Regency Hakone Resort & Spa.

Due to various circumstances, the complimentary aperitif hour service in the Living Room exclusively for hotel guests, which has been patronized by everyone since its opening, will be no longer available by Monday, January 9, 2023. In line with this, for customers who have made new reservations for accommodation after Tuesday, January 10, 2023, the aperitif hour - free flow will be an optional (paid) service.

Start date: Tuesday, January 10, 2023

■4:30 PM～7:30 PM  (Aperitif Hour)

Aperitif hour- free flow option price: ¥4,400/day per person

*The prices are inclusive of tax and are subject to a 13% service charge.
*The above optional package includes free flow of alcoholic beverages such as champagne, wine and beer, etc.

*Customers who have already completed their previous accommodation reservation by January 9, 2023 can continue to use it free of charge.

We apologize for any inconvenience this may cause and appreciate your understanding.

Updated： January 17, 2023

The theme of the holiday season at Hyatt Regency Hakone is "White Garden".

Even if it's cold outside, spend a relaxing time in the warm hotel while gazing at the winter garden with clear air.

【Lunch】Seasonal Lunch-"Winter Portrait"

"Cod viennois, turnip velouté, Ibérico chorizo"  

Baked cod with bread crumbs, cheese and butter dough. Enjoy with turnip veloute. A perfect dish for this season.

・This can be selected as one of the main items of Seasonal lunch course "Winter Portrait”. 

We have prepared a lot of seasonal ingredients derived from the region. Choose your favorite appetizer, main course, dessert. Please enjoy "Hakone food".

Place: Dining Room - Western Cuisine

Period:November 25, 2022～ February 23, 2023
Hours : 11:30AM～2:30PM (L.O. 2:00PM)
Price: ￥4,800 (Seasonal Lunch-"Winter Portrait")

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【Dinner】

"Sea bream confit Radish salad, bottarga powder, French dressing"

The red sea bream coated in olive oil is slowly heated at a low temperature to bring out the flavor and create a moist finish. Please enjoy it with radishes and homemade dressing for a refreshing taste.

* You can choose this as one of the dinner courses or from the à la carte menu.

Place: Dining Room - Western Cuisine
Period: November 18, 2022～ January 30, 2023
Hours: 5:00PM～10:00PM (L.O.9:00PM)

Price: Warm-Hearted Dinner  3 Course ￥9,800 
           Warm-Hearted Dinner  4 Course ￥12,000 
           A la Carte ￥2,800

*As one of the course dinner or from the à la carte dinner menu.
・Not available during Year End & New Year from December 29, 2022,  to January 2.

【Sweets】

Seasonal Afternoon tea "White Garden".

Seasonal afternoon tea "winter" is "White Garden". For the Girandole top, we will prepare sweets in the theme color white. The white-color sweets are macaroons, a traditional French confectionery, Religeuse, which are finished with smooth dough and cream and refreshing sweets.

Place: Living Room

Period: December 1, 2022 ～ February 28, 2023
Time: 12:00 PM – 3:30 PM
Price: ￥4,000 per person (without champagne)
　　  ￥5,000  per person (with a glass of champagne )

・Available in limited quantity.
・Advanced reservation is strongly recommended.
・Not available on December 31, 2022, January 1, 2023, January 2, January 18, and January 19.

"Seasonal Cake "White Chocolate Red Fruit Mousse"

The freshness of pear, the scent of vanilla, and the bitterness of caramel are all combined to create a rich and refreshing mousse cake. Serve with vanilla ice cream.

Place: Living Room
Period: December 1, 2022 ～ February 28, 2023
Hours: 12:00PM-9:30PM
Price: ¥ 1,200

・Available in limited quantity.  It will end as soon as it runs out.
・Not available on December 31, 2022, January 1, 2023, January 2, January 18, and January 19.

【Spa IZUMI】

"Candle Oil Treatment"

Hands massage using warm candle oil. In the gentle flickering of the flame, the warmth and scent of the oil that melts from the candle will guide your tense body to relaxation.

Place: Spa IZUMI

Period: December 1, 2022 ～ February 28, 2023
Hours: 9:00AM-9:00PM　 Last treatment  should be finished by 9:45PM)

Price: 60 min. Back side, decollete, head  ¥ 19,800
           90 min.  Full Body                             ¥ 23,100

・Non-staying visitors will be charged additional facility fee (￥3,300 tax inclusive) and Onsen tax (￥50) per person.
・Not available during Year End & New Year from December 29, 2022,  to January 2.

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・All prices are inclusive of consumption tax and are subject to a 13% service charge.
・ Advance reservations are required. 
・Due to various circumstances, future business hours, menus, and contents may change without notice depending on the situation. Thank you for your understanding in advance.

①     Check-in

After checking in, the dog staying in the "Dog Friendly Room" will be guided from the parking lot to the guest room after receiving dog grooming services from the dog-attendant staff (brushing, ear cleaning, nail cut, etc.) if you desire. You are welcome to stay in the dog-only area with direct access to your dog. Information will be provided on a different route from the general guest room floor.

② Exclusive amenities and shower room

We offer a full range of dog-specific amenities, such as pure vegetable shampoo, brushing spray, wet wipes and toilet sheets. There is also a shower room for dogs in the room, so you can enjoy a clean and comfortable stay.

③Where you can relax with your dog

The spacious "Dog Friendly Room" of 72 sqm or more has a non-slip floor, a sofa made of vinyl leather and a spacious cage room by the window, so you can spend time with your dog without worrying about scratches and dirt.

④ Answering machine

A camera is installed in the cage room, and you can watch your dog via a dedicated smartphone when you go out for a meal or a round of golf.

⑤ Other hospitality

We offer a full range of high-quality dog ​​room service (for a fee) devised by a dog attentant.

In addition, if you go out during your stay, you can use the dog -sitting service (10: 00 AM-7: 00 PM) free of charge.

Before using the dog-friendly room, please be sure to read the "Accommodation and Stay Agreement" and agree to the stated conditions and precautions. If you have any questions, please contact the hotel directly.

For inquiries, please contact Hotel Front Desk

TEL:0460-82-2000

Hyatt Regency Hakone Resort & Spa is pleased to introduce a new room category for guests with pets. The original dog-friendly Regency Executive Suite has been replaced with a "Premium Twin & Dog Friendly" room, and we have increased the number of rooms under this category to accommodate more guests wishing to travel with their dogs.

The Premium Twin & Dog Friendly room offers a wider space of 93 sq m compared to the usual Deluxe Twin & Dog Friendly Room (72 sq m). We have also adjusted the pricing so you can enjoy this special accommodation for less than the price of a conventional suite.  

For more detailed infromation, please contact  hotel front desk.

Since room renovations have been completed, all guestrooms are non-smoking. Hyatt Regency Hakone Resort and Spa is a non-smoking facility and does not allow smoking in our restaurant, lounges or guestrooms. Smoking is permitted only in designated Smoking Areas.

Thank you for your understanding and cooperation.

Hyatt Regency Hakone Resort and Spa welcomes guests of all ages, including infants and small children. However, for the comfort of all who stay with us, we would like to remind those families visiting with children to be mindful of their little ones’ behavior in the hotel’s public spaces.

If you are with a child who cannot sit quietly at mealtimes, we ask that you consider room service instead. In addition, our complimentary offering of drinks in the Living Room each evening is a quiet, relaxing time. For those who find it difficult to attend with a small child, we would be pleased to deliver drinks to your room.

Family travel is an excellent opportunity to share many learning experiences with young children, including proper etiquette in public spaces. Please let us know if there is any way in which we may be of assistance in making your family’s stay more enjoyable. Thank you for your understanding and cooperation.

■Restaurant Etiquette

Although we do not have an age limit, when you are with a child who cannot sit down calmly during mealtimes, it would be appreciated if you would consider using Room Service.  We thank you for your understanding and cooperation in this matter.

■Lounge Etiquette

The complimentary drink service hours (from 4:30 pm to 7:30 pm) in the evening at Living Room are generally tranquil hours.  We are pleased to serve drinks in your room when you travel with a small child or it is difficult to come down to Living Room.  Please note that our Living Room is not available for children of infant-preschool after 9:00pm as our living room converts to bar lounge from 8:00pm at night. Please don't hesitate to ask if there's anything we can do for you.  We thank you for your understanding and cooperation in this matter.

■Onsen (Hot spring) Etiquette

Babies in nappies and infants are kindly requested not to get in the onsen tub.  We thank you for your understanding and cooperation in this matter.

■Spa Treatment Etiquette

Under 17 years of age are kindly requested not to use spa treatments.  We thank you for your understanding and cooperation in this matter.