News + Events

Please be informed that the hotel will be temporarily closed from 12:00 PM on 16 January through 2:00 PM on 17 January 2019.

The business hours for each outlet on 16 January and 18 January are as follows:

【Stay】

Wednesday, 16 January 2019　Check-out: 12:00 PM (Late check-out is not available)

Thursday, 17 January　　　　 Check-in:    3:00 PM (Early check-in is not available)

【Dining Room-Western Cuisine】

Wednesday, 16 January

・Breakfast　7:30AM-10:30AM will be served at Living Room

・Lunch & Dinner 　closed.

Thursday, 17 January

・Breakfast ＆　Lunch　closed

・Dinner　5:00PM-10:00PM (L.O.9:00PM) will be served at Berce

Friday, 18 January

・Breakfast　7:30AM-10:30AM will be served at Living Room

・Lunch-closed

【Berce】

Wednesday, 16 January & Thursday, 17 January

・Dinner- Closed

【Living Room】

Wednesday, 16 January　7:00AM-12:00PM

Thursday, 17 January     open at 2:00PM～

＊Afternoon tea will not be available on both date.

＊Only limited menus will be available.

【SPA IZUMI】

Wednesday, 16 January 9:00AM～12:00PM 　

＊Last treatment will be finished by 11:30AM

Thursday, 17 January    2:00PM～9:00PM

＊Last treatment will be finished by 9:45PM

【IZUMI Gallery】

Wednesday, 16 January 9:00AM～12:00PM

Thursday, 17 January    2:00PM～8:00PM

【Onsen】Hot Springs

Wednesday, 16 January 6:00AM～12:00PM  

＊Both men’s and women’ s daiyokujo will be closed after 12:00PM 16 January until 14:00 17 January.

Thursday, 17 January　2:00PM ～ Friday, 19 January　0:15AM

＊During this period,  only the Men’s daiyokujo will be available for women and men on a shift basis as shown below.

Thursday, 17 January 2:00PM～ Friday, 18 January　0:15AM

Men’s      ①2:00PM-3:45PM②6:00PM-7:45PM③10:00PM-11:00PM

Women’s ①4:00PM-5:45PM②8:00PM-9:45PM③11:15PM-0:15AM

Friday, 18 January　6:00AM ～ Friday, 19 January　0:15AM

Men’s     ① 6:00AM-7:45AM②10:00AM-11:45AM③2:00PM-3:45PM④6:00PM-7:45PM

             ⑤10:00PM-11:00PM

Women’s ① 8:00AM-9:45AM②12:00PM-1:45PM③4:00PM-5:45PM④8:00PM-9:45PM

              ⑤11:15PM-0:15AM  

We apologize for any inconvenience that may arise during the maintenance and  appreciate your kind understanding on this matter. Please feel free to contact us if you have any further questions.

Have a glamorous moment with a favorite tea. Our afternoon tea menu has changed, as we now offer a British-style afternoon tea that features our pastry chef’s original sweets, including scones. Choose a favorite from our great selection of Ronnefeldt teas and enjoy a glamorous afternoon moment amid the rich nature of Hakone.

＜Living Room’s Afternoon Tea＞

Time: Noon – 3:30 PM

Venue: Living Room  

Price: ￥5,424 per person (with a glass of champagne)

           ￥4,294 per person (without champagne)

※Consumer tax and a service charge are included in the above price.

Hyatt Regency Hakone Resort and Spa welcomes guests of all ages, including infants and small children. However, for the comfort of all who stay with us, we would like to remind those families visiting with children to be mindful of their little ones’ behavior in the hotel’s public spaces.

If you are with a child who cannot sit quietly at mealtimes, we ask that you consider room service instead. In addition, our complimentary offering of drinks in the Living Room each evening is a quiet, relaxing time. For those who find it difficult to attend with a small child, we would be pleased to deliver drinks to your room.

Family travel is an excellent opportunity to share many learning experiences with young children, including proper etiquette in public spaces. Please let us know if there is any way in which we may be of assistance in making your family’s stay more enjoyable. Thank you for your understanding and cooperation.

■Restaurant Etiquette

Although we do not have an age limit, when you are with a child who cannot sit down calmly during mealtimes, it would be appreciated if you would consider using Room Service.  We thank you for your understanding and cooperation in this matter.

■Lounge Etiquette

The complimentary drink service hours (from 4:00 pm to 7:00 pm) in the evening at Living Room are generally tranquil hours.  We are pleased to serve drinks in your room when you travel with a small child or it is difficult to come down to Living Room.  Please note that our Living Room is not available for children of infant-preschool after 9:00pm as our living room converts to bar lounge from 8:00pm at night. Please don't hesitate to ask if there's anything we can do for you.  We thank you for your understanding and cooperation in this matter.

■Onsen (Hot spring) Etiquette

Babies in nappies and infants are kindly requested not to get in the onsen tub.  We thank you for your understanding and cooperation in this matter.

■Spa Treatment Etiquette

Small ladies and gentlemen under 16 years of age are kindly requested not to use spa treatments.  We thank you for your understanding and cooperation in this matter.

＜Seasonal Recommendation ＞

〈Seasonal Treatment 〉

＊Dec 2018 – Feb 2019＊

■ JASMINE WINTER BODY 90min ￥20,800

This is the time of year when it gets chilly and many people experience health problems because of the cold. When the cold constantly restricts the blood flow, it can bring about a number of negative effects on your health, such as stiffness of the shoulders, headache, lower back pain and a weakened immune system. With JASMINE WINTER BODY, we provide a thorough treatment from head to toe using warmed jasmine oil. This warms the whole body and loosens the muscles, bringing a deep state of relaxation.

■CYPRESS LEG 60min ￥13,200

For those with tired and swollen legs, this lower body treatment with cypress oil is ideal for relieving tension and stiff muscles. It is recommended especially for those who are tired from walking, suffering from muscle fatigue or simply looking to relax

Seasonal Treatment for this season, click here  

* Prices are subject to 13% service charge and consumption tax.

For reservations, call 81 460 82 2000 or e-mail izumispa.hakhr@hyatt.com

●Notice of Closure of Lunch and Dinner for Visitors

Please be informed that lunch & dinner for visitors will be closed on 31 December due to a special event. A limited menu will be served for staying guests only.

We sincerely apologize in advance for any inconveniences
that may occur during this time, and we thank all of our guests for their understanding.

●Notice of The outer wall construction

Thank you for your patronage of Hyatt Regency Hakone Resort and Spa.

The outer wall construction is taking place between 3 Sep. 2018 and 21 Dec. 2018.

During this period, the construction scaffolding and sheets will be set on the wall of the north side of the North building.

We sincerely apologize in advance for any inconveniences that may occur during this time, and we thank all of our guests for their understanding and cooperation.

●Notice of Guestrooms Renovations

Thank you for your patronage of Hyatt Regency Hakone Resort and Spa. We have been carrying out room renovations since January 2017.This time will be fourth phase of construction.

The tentative schedule of renovations is:

North Wing Lobby floor – 3rd floor total 25 rooms
Guestroom twin/ Mountain View twin rooms
The room renovation construction will be taking place between the beginning of November November 2018 and the middle of December 2018.

During this period, the construction scaffolding and sheets will be set up on the North building. All the renovated rooms will be completely non-smoking rooms.

We sincerely apologize in advance for any inconveniences that may occur during this time, and we thank all of our guests for their understanding and cooperation.

Thank you for your patronage of Hyatt Regency Hakone Resort and Spa. 

The outer wall construction is taking place between 3 Sep. 2018 and 21 Dec. 2018.

During this period, the construction scaffolding and sheets will be set on the wall of the north side of the North building.

We sincerely apologize in advance for any inconveniences that may occur during this time, and we thank all of our guests for their understanding and cooperation.

●Notice of Guestrooms Renovations

Thank you for your patronage of Hyatt Regency Hakone Resort and Spa. We have been carrying out room renovations since January 2017.This time will be fourth phase of construction.

The tentative schedule of renovations is: 

• North Wing Lobby floor – 3rd floor     total 25 rooms
• Guestroom twin/ Mountain View twin rooms 

The room renovation construction will be taking place between  the beginning of November  November 2018 and the middle of December 2018.

During this period, the construction scaffolding and sheets will be set up on the North building. All the renovated rooms will be completely non-smoking rooms.

We sincerely apologize in advance for any inconveniences that may occur during this time, and we thank all of our guests for their understanding and cooperation.