hotel policies

CARING FOR YOUR WELLBEING

The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:

 

 

In-Room

 

Sanitization of high-touch areas using a high-grade disinfectant

Increased frequency of cleaning air filters

Alcohol wipes provided in your amenities

Complimentary hand sanitizers by calling the front desk

 

Dining Outlets

Implementation of a comprehensive food safety management system

Sanitization of tables, chairs, condiment holders and menus before seating guests

Placement of cutlery inside napkins

Use of mask and gloves by all associates when preparing meals and plating dishes

Alcohol wipes for guests’ use

 

Check-in

 

Disinfection of key cards

Sanitization of counter and table surfaces

Sanitization of pens after every guest use

Mandatory masks for our front desk associates

Hand sanitizing gels for guests’ use

 

These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.