News + Events

We are delighted to announce that Hyatt Centric Ginza Tokyo will officially reopen on October 1, 2020.


The safety and wellbeing of our guests and colleagues is always our top priority. Please visit our Hotel Policies page to learn more about the enhanced hygiene measures we have taken.
As a precautionary measure, we have made temporary operational changes throughout the hotel. Click here for details.

Hyatt Centric Ginza Tokyo participates in the Go To Travel campaign.  Click here for details.

The safety and wellbeing of our guests and colleagues is always a top priority at Hyatt Centric Ginza Tokyo.

Following Hyatt’s new Global Care & Cleanliness Commitment, we will continue to maintain our extensive hygiene and sanitation measures, including the installation of hand sanitizers in key locations around the hotel and cleaning of our public areas and dining outlet with the recommended disinfectants. Our associates are wearing face masks, and gloves are being worn in certain areas. We kindly ask all guests to wear a mask, conduct a temperature check upon entry into the property, disinfect their hands frequently, and practice physical distancing in our facilities.

Operation hours will be changed as below for the time being:

NAMIKI667 ：
        Breakfast 7:00 AM – 11:00 AM (10:30 AM L.O.)
        Lunch 11:30 AM – 2:30 PM (2:00 PM L.O.)
        Dinner 6:00 PM – 10:00 PM (9:00 PM L.O.)
       
NAMIKI667 Bar & Lounge :
        11:00 AM – 10:00 PM (9:00 PM L.O.)
       
Room Service:
        7:00 AM – 9:00 PM (9:00 PM L.O.)

*Please contact NAMIKI667 for more details.

We appreciate your understanding and we look forward to welcoming you back to Hyatt Centric Ginza Tokyo.

Hyatt Centric Ginza Tokyo has been registered as an official hotel operator for the “Go To Travel” campaign of the Japan Tourism Agency.​

Residents of Japan staying in the hotel any time after September 1 may be entitled to a subsidy from the Japan Tourism Agency’s “Go To Travel” campaign. Subject to your eligibility and the “Go To Travel” campaign terms and conditions applicable at the time of check-out, the ”Go To Travel” subsidy allowance amount will be deducted directly from your total bill at the time of check out. Please note that your stay may no longer be eligible if the “GoTo Travel” campaign subsidization has ceased or been suspended by Japan Tourism Agency. For further information regarding “Go To Travel” campaign, please kindly refer to “Go To Travel” Secretariat website (Japanese only).​

 For guests that would like to know rates after deduction, please contact the Hyatt global contact center: TEL: 0120 923 299. ​

Hyatt's Best Rate Guarantee is based on pre-discounted rates​

If you had made a reservation through a domestic travel agency and have made payment before traveling, you may not need to apply for a refund yourself. For details, please contact your travel agency as they will assist you with the “Go To Travel” campaign refund procedure.​

Please see the official “Go To Travel” Secretariat website (Japanese only) for further details. Please indicate whether you require an official stay certificate and payment detail overview at the time of check-out and we can provide you accordingly.​

Click here for more information on our enhanced hygiene measures. Please also see the New Travel Etiquette (Japanese only) as recommended by the Japan Tourism Agency to all travelers.

The safety and wellbeing of our guests and colleagues is always a top priority. In light of the current situation, we have decided to temporarily suspend normal hotel operations until Sptember 30, 2020.
During this period, the hotel will not accept any room reservations and the restaurant will be closed.

For inquiries, please contact your nearest Hyatt Global Contact Center or 0800 222 0608 for toll-free calls within Japan.

We apologize for any inconveniences caused, and sincerely thank you for your understanding. We cannot wait to host you at Hyatt Centric Ginza Tokyo in the future.

Learn more about how we are focused on maintaining a safe environment for you and your loved ones. 

※Depending on how the situation develops, we may make further changes without notice.