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Please find below the latest operational hours for our restaurants, bars and facilities.
[PDF] Grand Hyatt Tokyo Operational Changes
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Hotel Management
The restaurants at Grand Hyatt Tokyo are offering a selection of dining plans and exclusive courses at up to 50% off. For a limited time, receive a welcome drink of your choice, or save on select lunch and dinner courses by booking your reservation online.
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We are delighted to announce that readers of Travel + Leisure, a leading U.S. travel magazine, have chosen Grand Hyatt Tokyo as one of the ‘500 Best Hotels in the World’ as part of the magazine’s 2023 World’s Best Awards. This honor follows our selection as the ‘Best Hotel in Tokyo’ by Travel + Leisure readers in 2022.
We are thrilled that Travel + Leisure continues to hold our hotel in high esteem as we celebrate our 20th anniversary. We look forward to providing our guests with exceptional experiences throughout 2023 and beyond.
We are pleased to announce that Grand Hyatt Tokyo has received an ISO 22000:2018 certification for its food safety management system – a first for a hotel in Japan.
As a leading Hotel in Tokyo, we will continue with its efforts to provide quality service with an outstanding food safety management system.
Grand Hyatt Tokyo actively works to support the SDGs with initiatives such as energy conservation, environmental protection, local production for local consumption, enhancing the work environment for employees, supporting the community / providing disaster-resistant facilities and contributing to local non-profit organizations.
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* Click here for the the implementation of the Plastic Resources Law
Offering personalized service and exclusive accommodations, the Grand Club is a private lounge located on the 10th floor.
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• Grand Hyatt Tokyo will use reasonable efforts to accommodate guest’s food allergies as much as possible in order to provide safe and pleasant dining experiences.
• We obtain information regarding food allergens from manufacturers and make efforts to eliminate allergen as much as possible. However, please note that we are required to list at least 8 foods and only recommended to list up to 20 foods that people are prone to having an allergic reaction to so it may be difficult to obtain information about all allergens.
• Please be aware that we do not have separate kitchens to prepare and handle allergen-free items. We cannot guarantee that allergens may not have been introduced inadvertently during preparation. For example, it is possible for wheat flour to be in the air and mixed with other food as food allergens.
• Due to the conditions described above, the items we serve may not be completely adjusted to be allergen-free. If there is a guest with severe allergic reactions, we will not be able to serve the guest.
• Upon taking an order, we ask all guests to understand that it is ultimately up to the guest to use his or her individual discretion to make an informed decision regarding whether to order any particular items.
Travel + Leisure - The World’s Best Awards: 500 Best Hotels in the World 2023, The Best Hotel in Tokyo 2022, The Best City Hotels in Asia 2022, The Best Hotels in Tokyo 2018 - 2021
Michelin Guide Tokyo - Five Pavilion Luxury Hotel 2008 - 2021
Forbes Travel Guide - Four-Star Hotel and Spa 2017 - 2023
TripAdvisor Traveler's Choice Award 2011 - 2023
Business Traveller Asia-Pacific Awards - Best Business Hotel in Tokyo 2019 - 2021
Booking.com - Traveller Review Awards 2023
DestinAsian - Readers' Choice Awards 2023
Best Hotels in Japan