News + Events

Grand Hyatt Tokyo is delighted to share its new holiday menus, created with love to bring a luxurious sparkle to your end-of-year celebrations. Our selection of holiday products, menus and experiences is brought together by our 20th anniversary Grand Love holiday theme and enhanced by the iconic Christmas illuminations on Keyakizaka Street.

Please click here for details

As mandated by law, there will be an electricity inspection during the below dates and times. Kindly note that the hotel’s electric supply in the public areas as well as the guestrooms may be intermittent, and there will be a change in operating hours of the restaurants and spa. Please rest assured that we will take every measure to make your stay as comfortable as possible. Thank you very much for your understanding.

 

■ Guestrooms

11:00 p.m. January 8 - 4:00 a.m. January 9, 2024
The hotel's electric supply in the public areas, including the air conditioning and hot water supply in all guestrooms may be intermittent.

11:00 p.m. January 14 - 6:30 a.m. January 15, 2024
During the course of this maintenance, there will be intermittent disturbance of internet connection. Please also note that some international TV channels will not be available.

 

■ Nagomi Spa and Fitness

January 8 and 14, 2024
Fitness Gym: Closed from 10 p.m. to 6 a.m.

January 15, 2024
Swimming pool / Whirlpool: Closed all day

January 16, 2024
Swimming pool / Whirlpool: Reopens at 5:00 p.m.

 

■ Restaurants and Bars

January 8 and 14, 2024

- The French Kitchen, The Oak Door / Bar, Keyakizaka: Last order 9:00 p.m., Close 9:30 p.m.

- Fiorentina Pastry Boutique: Close 9:00 p.m.

- In-Room Dining will be available with a limited menu throughout the night.

Please find below the latest operational hours for our restaurants, bars and facilities.

[PDF] Grand Hyatt Tokyo Operational Changes

Thank you for your cooperation and understanding.

Hotel Management

The restaurants at Grand Hyatt Tokyo are offering a selection of dining plans and exclusive courses at up to 50% off. For a limited time, receive a welcome drink of your choice, or save on select lunch and dinner courses by booking your reservation online.

Please click here for details

We are delighted to announce that readers of Travel + Leisure, a leading U.S. travel magazine, have chosen Grand Hyatt Tokyo as one of the ‘500 Best Hotels in the World’ as part of the magazine’s 2023 World’s Best Awards. This honor follows our selection as the ‘Best Hotel in Tokyo’ by Travel + Leisure readers in 2022.

We are thrilled that Travel + Leisure continues to hold our hotel in high esteem as we celebrate our 20th anniversary. We look forward to providing our guests with exceptional experiences throughout 2023 and beyond.

We are pleased to announce that Grand Hyatt Tokyo has received an ISO 22000:2018 certification for its food safety management system – a first for a hotel in Japan.

As a leading Hotel in Tokyo, we will continue with its efforts to provide quality service with an outstanding food safety management system.

Grand Hyatt Tokyo actively works to support the SDGs with initiatives such as energy conservation, environmental protection, local production for local consumption, enhancing the work environment for employees, supporting the community / providing disaster-resistant facilities and contributing to local non-profit organizations.

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* Click here for the the implementation of the Plastic Resources Law

Offering personalized service and exclusive accommodations, the Grand Club is a private lounge located on the 10th floor.

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Kindly note that smoking is prohibited in all areas of Grand Hyatt Tokyo (including guestrooms, bars, terraces and private dining rooms of all restaurants) excluding Maduro and designated smoking areas. Thank you very much for your cooperation and understanding.

• Grand Hyatt Tokyo will use reasonable efforts to accommodate guest’s food allergies as much as possible in order to provide safe and pleasant dining experiences.

• We obtain information regarding food allergens from manufacturers and make efforts to eliminate allergen as much as possible. However, please note that we are required to list at least 8 foods and only recommended to list up to 20 foods that people are prone to having an allergic reaction to so it may be difficult to obtain information about all allergens.

• Please be aware that we do not have separate kitchens to prepare and handle allergen-free items. We cannot guarantee that allergens may not have been introduced inadvertently during preparation. For example, it is possible for wheat flour to be in the air and mixed with other food as food allergens.

• Due to the conditions described above, the items we serve may not be completely adjusted to be allergen-free. If there is a guest with severe allergic reactions, we will not be able to serve the guest.

• Upon taking an order, we ask all guests to understand that it is ultimately up to the guest to use his or her individual discretion to make an informed decision regarding whether to order any particular items.