Hotel Policies

The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind.

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In-Room

Grand Queen Room

In-Room

  • Sanitization of tables, chairs, condiment holders and menus before seating guests
  • Placement of cutlery inside napkins
  • Use of mask by all associates when preparing meals and plating dishes
  • Alcohol wipes and mask keepers for guests’ use
  • Reduced numbers of seats in the restaurant to maintain social distancing 

Dining Outlets

Leisure Travelers Family Dining Mom and Children

Dining Outlets

  • Sanitization of tables, chairs, condiment holders and menus before seating guests
  • Placement of cutlery inside napkins
  • Use of mask by all associates when preparing meals
  • Alcohol wipes and mask keepers for guests’ use
  • Reduced numbers of seats in the restaurant to maintain social distancing

Front Desk

Leisure Travelers

Front Desk

  • Disinfection of key cards
  • Sanitization of counter and table surfaces
  • Sanitization of pens after every guest use
  • Mandatory masks for our front desk associates
  • Disinfectant on the counter
These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.
 
Grand Hyatt Fukuoka is supporting the reduction of plastic footprint and are preparing to reduce the usage of specific plastic items.