Grand Hyatt Fukuoka
Fukuoka
Map 1-2-82 Sumiyoshi, Hakata-ku, Fukuoka, Japan, 812-0018 Call+81 92 282 1234 4.5 Stars 934 Reviews
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World of Hyatt Award Category 4

Hotel Policies

The safety and wellbeing of our guests is our top priority. In response to infectious diseases, we have acquired GBAC STARTM accreditation and introduced enhanced measures for guests’ safety and peace of mind.

The safety and wellbeing of our guests is our top priority. In response to infectious diseases, we have acquired GBAC STARTM accreditation and introduced enhanced measures for guests’ safety and peace of mind.

Actions for SDGs

For Marine Conservation

Sustainable Seafood Dinner

For Marine Conservation

Grand Hyatt Fukuoka values the importance of marine conservation and implements sustainable initiatives to preserve natural resources for the future. In line with these initiatives, we have received the MSC (Marine Stewardship Council) and ASC (Aquaculture Stewardship Council) CoC (Chain of Custody) certifications (*1) and have started offering sustainable seafood (*2).

*1  MSC (Marine Stewardship Council) and ASC (Aquaculture Stewardship Council) CoC (Chain of Custody) certifications:

This certification is designed to ensure that certified seafood will not be mixed with non-certified seafood in the process of certification, processing and distribution.

MSC (Marine Stewardship Council) certification:

Globally recognized, science-based standards for sustainable fishing and the seafood supply chain set by the Marine Stewardship Council.

ASC（Aquaculture Stewardship Council）certification:

A certification provided by the Aquaculture Stewardship Council toward environmentally and socially responsible farming.

*2  Sustainable seafood:

Seafood sourced from MSC (Marine Stewardship Council) certified fisheries and ASC (Aquaculture Stewardship Council) certified farming.

For Responsible Consumption and Production

Stojo collaboration tumbler

For Responsible Consumption and Production

  • Grand Hyatt Fukuoka is supporting the reduction of plastic footprint and are preparing to reduce the usage of specific plastic items.
  • We use paper straws and wooden muddlers at our restaurant, bars and banquets. Also, wooden cutleries are available at the shop corner of the restaurant.
  • We use “HAVARY'S” paper-packed natural water at banquets.
  • To reduce usage of single-use disposable cups, we have released the original Grand Hyatt Fukuoka tumbler in collaboration with Stojo, a New York-based sustainable brand producing planet-friendly items.

 

Food Safety

Food Safety Management System

Breakfast buffet

Food Safety Management System

We are certified ISO 22000:2018 for our food safety management system.

For Guests with Children

We offer the following amenities and services to make your stay comfortable with children.

Stay and Amenities

Family on the sofa

Stay and Amenities

Children aged 12 and under can share beds with adults free of charge.

When staying on an accommodation package that includes breakfast, children aged 12 and under will enjoy complimentary breakfast buffet at The Market F on the lobby floor. For walk-in guests, breakfast buffet is at JPY 2,100 for children aged 6-12 and free for children under 6. *Price includes 10% service charge and tax.

The following items are available for free (in limited quantity)

  • Children’s slippers
  • Children’s toothbrush
  • Baby shampoo (please inquire if needed)

The following items may be borrowed. Since the items are available in limited quantity, please inquire with us upon reservation.

  • Stroller (advance reservation is required)
  • Baby crib (advance reservation is required)
  • Baby bathtub
  • Stepstool
  • Toilet seat trainer
  • Potty chair
  • Diaper trash can
  • Baby chair
  • Bedside guard
  • Children’s pajamas (120 in Japanese size)
  • Children’s bathrobe (advance reservation is required)

At the restaurant

Kids Afternoon Tea

At the restaurant

  • High chair for toddlers, plates and cutleries (please inquire upon reservation)
  • Children’s breakfast, lunch, afternoon tea and dinner menus
  • For food allergy concerns, please inquire in advance upon reservation.
  • Bringing baby food is allowed.

Taking Photos at Our Hotel

Notice Regarding Taking Photos, Filming or Recording at Our Hotel

Man holding a camera

Notice Regarding Taking Photos, Filming or Recording at Our Hotel

We kindly ask that guests taking photos or videos in our public areas, including the lobby and corridors, or while inside the hotel’s bars and restaurants, give due consideration to the privacy and comfort of other patrons and refrain from including them in the content. Please refrain from acts that may disturb other guests, such as taking photos for a prolonged period in our public spaces.

In the interest of ensuring the enjoyment and privacy of other guests, please understand that on certain occasions, hotel associates may approach you regarding the use of cameras and / or other recording devices.

Additionally, please note that taking photos, filming or recording for business purposes is strictly prohibited unless it is officially approved by the hotel in advance.