Hotel Policies

Pet Policy

We gladly welcome canine guests weighing 50 pounds and under to stay at Hyatt Place West Des Moines/Jordan Creek. Two dogs may be permitted in one guestroom, provided the combined weight of both dogs does not exceed 75 pounds. For guests staying one to six nights at our pet-friendly hotel in West Des Moines, a $75 pet fee is required. For guests staying seven to 30 nights, a $75 pet fee and a $100 cleaning fee is added.