Hotel Standard Policies
Check-in Time: 2:00 PM
Check-out Time: 12:00 PM
Unless specifically specified in the standard reservation confirmation voucher issued by the hotel Hyatt Regency Thrissur
Family Plan Policy
Late Checkout Policy
Late checkouts between 12 noon and before 6 pm will be charged 50% of one night’s room rate. After 6 pm, guests will be charged one night’s room rate.
Babysitting/Child Care Policy
Early Arrival Policy
Facility Use Policy
For security reasons, all rooms will be checked once every 24 hours for occupation and usage. Duplicate keys to the guest room will not be issued without the presence of the registered guest(s), and only after the presentation of valid photo identification.
The hotel does strict CCTV camera monitoring and CCTV access is prohibited for guest viewing for any reason.
All public areas within the hotel are non-smoking. Smoking is permitted only in smoking rooms located on designated floors or in designated outdoor smoking areas. The sale of tobacco and tobacco products to minors under 18 is not permitted. Smoking in the non-smoking room is not permitted.
As per the notification dated 30th May 2008 issued by the Ministry of Health and Family Welfare, smoking in public places including hotels, restaurants, refreshments, banquet halls, etc. is an offense and prohibited with effect from 2nd October 2008 by law.
Smoking in a Non-smoking area or in a Non-smoking room will attract a penalty of 2,500 INR per occurrence per person.
Cancellation/ Deposit Policy
Credit Card Policy
Extra Bed / Extra Person Policy
Outside Food and Beverage Policy
The hotel does allow outside food and beverages to be brought into the hotel. Outside food and beverage, consumption by resident guests are considered at their own risk and the hotel will not be liable for any damage/inconvenience. The same is allowed only for resident guests to be consumed in the guestroom.
Guests are advised to take a personal driver or request a cab/taxi and are strictly prohibited to drink and drive, as per Indian Law. Guests failing to abide by or not announce at the time of drinks service will be held individually responsible for failing to cooperate and mislead the hotel.
Natural Landscaping Disclaimer
Guest Room Usage
Storing of articles combustible or hazardous in nature in the guest room is strictly prohibited. The usage of banned products or consumption of narcotic products/drugs is strictly prohibited. It is understood that guest room usage by guests is not for any activity not permitted under Indian Laws.
We do not allow Poker chips/cards (Gambling), Hookah, Firearms / Weapons & Flammable items inside the hotel.
Usage of Camera and Photography/Videography Equipment
SARS COVID – 19 Protocol
Dispute Resolution and Jurisdiction
That if any dispute or differences of opinion arise between the client/guests in relation to or in connection with Hyatt Regency Thrissur they will undertake negotiation in good faith with a view to resolving the matter. The parties here too shall endeavor to settle all disputes and differences relating to and/ or arising amicably.
In the event that the parties fail to resolve any dispute amicably, the same shall be referred to arbitration in accordance with the arbitration and re-conciliation act 1996 with all modifications and re-enactment thereto as is prevalent in India. Each party shall be entitled to nominate an arbitrator and two arbitrators so nominated shall jointly nominate the third presiding arbitrator. The arbitrators shall give a reasoned award. The proper law for the purpose of arbitration shall be Indian laws. Based out of Thrissur.
If any dispute or difference shall at any time arise between the client/ guests relating to or arising out in relation to services and facilities offered by the hotel (whether during the stay/usage or upon or after its usage), and no amicable resolution or settlement is reached within a period of Thirty (30) days, such disputes and/or differences shall be subject to the exclusive jurisdiction of the courts of Hyderabad only. Subject to and governed by the laws of India.