Family Plan Policy
Late Checkout Policy
Babysitting / Child Care Policy
Easy Arrival Policy
Facility Use Policy
For security reasons, all rooms will be checked once every 24 hours for occupation and usage. Duplicate keys to the guest room will not be issued without the presence of the registered guest(s), and only after the presentation of valid photo identification.
Hotel does strict CCTV camera monitoring and CCTV access is prohibited for guest viewing for any reasons.
Smoking and Hukkah Policy
All public areas within the hotel are non-smoking. Smoking is permitted only in smoking rooms located on designated floors or in designated outdoor smoking areas. Sale of tobacco and tobacco products to minors under the age of 18 is not permitted. Smoking in non-smoking room is not permitted.
As per the notification dated 30th May 2008 issued by Ministry of Health and Family Welfare, smoking in public places including hotels, restaurants, refreshments, banquet halls etc. is an offence and prohibited with effect from 2nd October, 2008 by law.
Smoking in Non-smoking area or in Non-smoking room will attract a penalty of 20,000 INR per occurrence per person.
Cancelation / Deposit Policy
Credit Card Policy
Extra Bed / Extra Person Policy
Natural Landscaping Disclaimer
Guest Room Usage
Storing of articles of combustible or hazardous in nature in the guest room is strictly prohibited. Usage of banned products or consumptions narcotic products / drugs is strictly prohibited. Use of speakers for loud music is prohibited in the room. It is understood that guest room usage by guest is not for any activity not permitted under Indian Laws.
We do not allow Poker chips/cards (Gambling), Hookah, Firearms / Weapons & Flammable items inside the hotel.
Usage of Camera and Photography / videography equipment
Dispute Resolution and Jurisdiction
That if any dispute or differences of opinion arise between the client / guests in relation to or in connection with Hyatt Place Gurgaon, they will undertake negotiation in good faith with a view to resolve the matter. The parties here too shall endeavor to settle all disputes and differences relating to and/ or arising amicably.
In the event that the parties failing to resolve any dispute amicably, the same shall be referred to arbitration in accordance with the arbitration and re-conciliation act 1996 with all modification and re-enactment thereto as is prevalent in India. Each party shall be entitled to nominate an arbitrator and two arbitrators so nominated shall jointly nominate the third presiding arbitrator. The arbitrators shall give a reasoned award. The proper law for the purpose of arbitration shall be Indian laws. Based out of Haryana.
If any dispute or difference shall at any time arise between the client/ guests relating to or arising out in relation to services and facilities offered by the hotel (whether during the stay/usage or upon or after its usage), and no amicable resolution or settlement is reached within a period of Thirty (30) days, such disputes and/or differences shall be subject to the exclusive jurisdiction of the courts of Gurgaon only. Subject to and governed by the laws of India.
Contact information Disclaimer