Hotel Policies

Pet Policy 

Pet Policy guidelines at the hotel:

 

  1. Pets should weigh up to a maximum of 25kgs. 
  2. Permits admission of one pet per room or suite. 
  3. Additional charges of INR 3000 plus taxes per night per pet will be applicable.
  4. The hotel would offer a bed, food, dry food, and water bowl to the pet during the tenure of their stay.
  5. Pets are prohibited from entering the health club, spa, restaurants, or back of the house areas. 
  6. Pets should not be left unattended at any given point in time by their custodian. 
  7. The hotel would levy charges for any destruction or damage to hotel property.
  8. The hotel holds the right of admission against any pet entering the premises.
  9. In light of any damage to hotel property, disruption, or disturbance to other guests, pet and their custodians will have to leave the premises.
  10. In light of any physical harm caused to guests, hotel associates, or themselves, the custodian will have to bear the medical charges for the same.
  11. The hotel will not be liable or responsible for the loss or accident of a pet on or off the premises.
  12. Pets are to be fully vaccinated, neutered, and chipped. All vaccinations must be up-to-date and a copy of the certificate to be presented on request. 

Prohibition

The following items/substances are strictly prohibited in the hotel premises:

 

  • Arms
  • Hookah/Sheesha
  • Poker Chips
  • Speakers
  • Vapors

 

Strict action will be taken against those found in possession of these items/substances.

Visitor Policy

Please note the following visitor policies:

 

  • Entertaining guests within the hotel room without a valid hotel reservation is strictly prohibited. 
  • Hosting private parties in the room or apartment is strictly prohibited.

 

If found guilty of a violation, strict action shall be taken against the accused.

Food Policy

Food Policy guidelines at the hotel:

 

  • Food brought from outside the property will not be permitted on the premises.
  • Food ordered through any 3rd party aggregator/delivery service such as Zomato and Swiggy will not be permitted on the premises.