Hotel Policies


Pet Policy

Hyatt Regency O'Hare makes traveling with your pet easy. This pet friendly hotel makes it easier for pet lovers and their four-legged friends to spend time away from home. Hyatt focuses on providing a hassle-free experience for their travelers. Pets are allowed at Hyatt Regency O'Hare, please see a list of associated fees below for pets who reside at the hotel:

Guests will be provided an ID tag for each dog that indicates the hotel’s name and phone number. The ID tag needs to stay on the dog's collar throughout their stay. Please note, a $25 fee will be added to the guest room bill should the tag not be returned to the Front Desk.

Guest cell phone number must be provided to Front Desk in case of an emergency.


$100.00 per stay up to 6 nights

An additional $100.00 "Deep Cleaning" fee from day 7 to day 30 (for a total of $200)

From day 30 on, the charge will be at the hotel's discretion

FedEx Office Print & Ship Center

FedEx Office, conveniently located inside the hotel, is your one-stop-shop for all your business needs. Services like printing and copying, production of large-scale banners, office supplies and shipping, are all available at this location. Click here to learn more or submit an order.

FedEx handles your incoming and outgoing packages. You will be charged based on the weight of your package(s), plus the cost of shipping, as follows

Package Weight                              Cost

          <1lb                                           Complimentary

1-10lbs                                                $10

11-20lbs                                              $15

21-30lbs                                             $20

>30lbs                                                $25



Smoking Policy

There is no smoking allowed in the public areas of the hotel. Designated smoking areas are located outside of the Grand Entrance and outside of the South Entrance. The hotel will apply a $250 cleaning fee to any guest room that violates this non-smoking policy.

Privacy Policy


At Hyatt, the welfare and safety of our guests and colleagues is a top priority. It is Hyatt’s practice to enter every occupied guest room at a minimum of once within a 24-hour period, even if a guest has requested privacy.

Check-in and Check-out Times

Check-in: 3pm or later

Check-out: any time before 11am


*early arrivals and late departures may be subject to fees and availability

Check-In Requirements

You must be 21 to check-in to your room. Please have a photo ID and credit card ready at the front desk.

Early Departure Fee

Hyatt Regency O’Hare Chicago has an early departure fee of one-night’s room and tax.  Departure dates are reconfirmed at check-in and are subject to a fee if changed after the check-in process is completed.