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Hyatt Regency O'Hare Chicago has been recognized with a 2019 Certificate of Excellence, which is due to us earning consistently great reviews from previous guests. 

Hyatt Regency O’Hare is honored to have earned TripAdvisor’s 2018 Certificate of Excellence Award. The Award is granted to hotels who consistently have great reviews from guests. We appreciate each and every one of our guests who have helped to make this award possible.

Hyatt Regency O’Hare received the company’s first “CEO’s Award for Innovation” in June and was acknowledged as a hotel that uses state-of-the-art methods to evolve the guest experience in a positive way. Hyatt Regency O’Hare received the award due to the ability to personally greet and seamlessly check-in guests at O’Hare International Airport and on the complimentary airport shuttle via an iPad®. This advanced check-in method has given staff the ability to make room keys before guests arrive at the hotel which has created a welcoming and efficient arrival experience without the need to stop at the front desk.

Hyatt Regency O’Hare has been charged as a Hyatt “Lab” hotel to understand the deeper emotional desires of guests, create ideas that target those desires, and incorporate innovative ideas that work like the mobile check-in process. Hyatt Regency O’Hare would like to thank our guests, our associates, and Hyatt Hotels Corporation for making this award possible!