Hotel Policies

We take pride in providing the kind of personal and attentive service that people really care about. Our Guest Services department is made up of specially trained agents who will attend to your every need and will do whatever it takes to accomplish your wishes.

Destination Fee

A daily destination fee of $17.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

  • Daily cup of La Colombe brewed coffee or assorted hot teas in The Library from 6:30am – 11:00am 
  • Premium high-speed WiFi 
  • Fitbod app for customized workouts
  • Unlimited local & 800 calls 
  • Access to exclusive discounts at Gold Coast neighborhood boutiques, spas and fitness studios
  • Society of Architectural Historians museum/tour discounts 
  • Discounts and customized PAWesome experience package at Tails in the City-swanky supply store for cats and dogs
  • Use of Shinola bicycles 
  • Priority access to Luxe Dog Nanny concierge services

Pet Friendly

Leashed dogs are welcome at the Ambassador Chicago. Bring up to two pets along to explore the Gold Coast.


$75 non-refundable pet fee

Weight Limits

50 lbs. combined