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Globale Care & Cleanliness Commitment Grand Hyatt Berlin
Important information for your arrival

To protect against COVID-19 transmission at Grand Hyatt, please only stay with us when you feel healthy and in compliance with the current Corona requirements of our state

Hotel guests or restaurant visitors who do not comply with the specifications may be excluded from a hotel stay or restaurant visit.


In general, the condition that applies to our guests is: recovered or vaccinated to ensure a safe stay at our hotel, the restaurants and the spa. This means: 

  • Digital vaccination pass upon arrival (from the 15th day after the second vaccination) with an EMA-approved vaccine (Pfizer, Moderna, AstraZeneca and Janssen)
  • Segregation order from the health department upon arrvial for recovered guests (at least 28 days, maximum six months after infection)
  • Persons under 18 years need a rapid test/ antigen test (not older than 24 hours)
  • Persons who are unable to be vaccinated for medical reasons require a certificate of a negative PCR test (not older than 48 hours) and a prove of inability to be vaccinate via a medical certificate.
  • Children up to six years are exempt from the above rules


Unfortunately, we are also not allowed to welcome you at our hotel if you:

  • Have tested positive for COVID-19 in the last 14 days.
  • Have been in direct contact with a person who has tested positive for COVID-19 over the last 14 days.
  • Have any of the stated symptoms here that are often associated with COVID-19.

Learn more about Hyatt`s Global Care and Cleanliness Commitment about Contactless Care at Hyatt - several contactless services for less direct contact during your stay.

Globale Care & Cleanliness Commitment Grand Hyatt Berlin

Hygiene measures at Grand Hyatt Berlin
Important information for your arrival

Arrival and Check-In

  • Hand disinfectant dispensers at the hotel entrance and at the reception.
  • Reception counter is equipped with plexiglas panels for less direct contact.

Transportation & Parking

  • Wearing a FFP2 face mask in public transportation is mandatory.
  • Parking possibility in the hotel's underground car park with direct access to the hotel lobby.
  • We offer you an in-house valet parking service.
  • More information about transportation and parking can be found here.

Public Areas

  • Hand disinfectant dispensers can be found in front of the guest elevators, at the entrance to the restaurants, at the spa, in the meeting area as well as in front of the public restrooms.
  • In all public areas, a medical face mask is mandatory. Exceptions apply to children under 6 years and to the following areas: the seating areas of the restaurant or bar, in the showers of the spa area, in the pool and in the sauna, on the fitness equipment and during facial treatments.If required, you can get a face mask at the reception.
  • Contactless card payment is possible in all areas.
  • A maximum of two persons (or one household) may use the elevator at the same time.

Rooms & Suites

  • We clean your room after three nights (or more often on request) between 10:00 AM and 5:30 PM. 
  • We offer a turndown service currently only on special request. Please contact the reception desk for this. 

Restaurants, Bars, Room Service & Grand Club

  • Information, opening hours , menus and the actual rules for entry can be found here.
  • All menus are also accessible via QR Code or the TV in your guestroom.
  • Contactless Room Service: Daily, 24 / 7.
  • You can enjoy breakfast at the restaurant or in your room.
  • Please note our adjusted service offer at GRAND CLUB, for more information please contact the reception.

Spa & Fitness

  • Please note our currently applicable regulations and hygiene measures.
  • The Club Olympus Spa & Fitness  is open daily from 7:00 AM to 9:00 PM. 
  • Find more informations about the spa here.

Guest Information on the TV

  • You will find all important information about the hotel and our offers in the TV menu in your guestroom.

Bike Rental

  • Explore Berlin by bike.
  • Our reception team will be happy to organize the right bike for you.
  • Rental fee 20 EUR per day.


For further questions and information, please contact the reception.

Hygiene measures at Grand Hyatt Berlin

Grand Hyatt Berlin gift voucher
Exclusive Gift voucher 

Give yourself or your loved one some pleasure and dream about your next visit to Berlin. Gift a spa treatment for a birthday, a hotel stay for a wedding, a four-course menu or simply celebrate a little time off.

***Vox Restaurant Voucher***

Voucher Vox Restaurant | 100€ 150€ 200€
from 200 EUR voucher, we invite you for a champagne aperitif

Vox Signature Menu | 99€ per person
4-course menu including wine accompaniment (at the choice of the restaurant manager), water, soft drinks, and hot drinks

Whiskyflight Vox Bar| 33€ per person
3 high quality whiskies á 2cl at the choice of the VOX bar team 

***Accommodation voucher***

One night in a Grand View double room including breakfast and a bottle of sparkling wine on arrival. | 199 Euro 

One night in a Grand Suite including breakfast, club access and a free bottle of wine, fresh fruits, mineral water and sweet delicacies. | 349 Euro

*** Club Olympus Spa & Fitness ***
Give away a special experience with our vouchers at Club Olympus Spa & Fitness, which is characterised by a breathtaking view of the rooftops of Berlin. You can find our current offers here.

Order conveniently online at Vouchers can be posted or picked up on site. Shipping plus €5 or pick up at Grand Hyatt Berlin free of charge.

Grand Hyatt Berlin gift voucher

Commitment to Sustainability Certificate 2022

The German Institute for Sustainability and Economy has awarded the Certificate for "Secured Sustainability" the fourth time in a row. We have successfully passed a comprehensive audit in the areas Ecology, Economy and Social Competence.



World´s Best Workplaces 2018 
Since appearance for the first time in 2014, Hyatt has secured a place in the national Great Place to Work Ranking every year, which represents the voice of 12 million employees worldwide. 
And not only that: with the 14th place we are even in the top 25!

Seal for Excellent Quality of Education at Grand Hyatt Berlin 
The Chamber of Commerce and Industry (CCI Berlin) rewarded Grand Hyatt Berlin with the seal for "Excellent Quality of Education" for the training of high-quality apprentices. 

Commitment to Sustainability Certificate 2019

The German Institute for Sustainability and Economy has awarded the Certificate for "Secured Sustainability 2019" for Grand Hyatt Berlin and recognized them as an "Investment for the future".