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Globale Care & Cleanliness Commitment Grand Hyatt Berlin
Important information for your arrival

To protect against COVID-19 transmission at Grand Hyatt, please only stay with us when you feel healthy and in compliance with the current Corona requirements of our state

Currently, only travel with an explicitly business purpose is permitted. This requires written evidence.

Unfortunately, we are also not allowed to welcome you at our hotel if you:

  • Have tested positive for COVID-19 in the last 14 days.
  • Have been in direct contact with a person who has tested positive for COVID-19 over the last 14 days.
  • Have any of the stated symptoms here that are often associated with COVID-19.

This is how we all protect ourselves:

  • Please keep a distance of at least 1.5 m (5 ft) between yourself and other people.
  • In all public areas, a mouth and nose cover is required. Exceptions apply to children under 6 years and to the following areas: the seating areas of the restaurant or bar, in the showers of the spa area, in the pool and in the sauna, on the fitness equipment and during facial treatments.
  • Wash and disinfect your hands regularly.
  • Sneeze or cough into the crook of your arm or into a handkerchief.
  • Avoid hand contact with your face if possible.
  • If possible, please pay cashless.

Learn more about Hyatt`s Global Care and Cleanliness Commitment about Contactless Care at Hyatt - several contactless services for less direct contact during your stay.

Globale Care & Cleanliness Commitment Grand Hyatt Berlin

News
Hygiene measurements at Grand Hyatt Berlin

Safety first – Wellbeing always

Everything important for your stay.

Arrival and Check-In

  • Hand disinfectant dispensers at the hotel entrance and at the reception.
  • Reception counter is equipped with plexiglas panels for less direct contact.

Transportation & Parking

  • Wearing of mouth and nose cover in public transportation is mandatory.
  • Parking possibility in the hotel's underground car park with direct access to the hotel lobby.
  • We offer you an in-house valet parking service.
  • More information about transportation and parking can be found here.

Public Areas

  • Hand disinfectant dispensers can be found in front of the guest elevators, at the entrance to the restaurants, at the spa, in the meeting area as well as in front of the public restrooms.
  • In all public areas, a mouth and nose cover is mandatory. Exceptions apply to children under 6 years and to the following areas: the seating areas of the restaurant or bar, in the showers of the spa area, in the pool and in the sauna, on the fitness equipment and during facial treatments.If required, you can get a mouth and nose cover at the reception.
  • Contactless card payment is possible in all areas.
  • A maximum of two persons (or one household) may use the elevator at the same time.

Rooms & Suites

  • We clean your room after three nights (or more often on request) between 10:00 AM and 5:30 PM. 
  • We offer a turndown service currently only on special request. Please contact the reception desk for this. 
  • The mini-bar is currently not filled but it can be used for your own purposes. 
  • We offer beverages and snacks via room service. The beverage menu can be found here.

Restaurants, Bars & Room Service

  • Information, opening hours and menus can be found here.
  • All menus are also accessible via QR Code or the TV in your guestroom.
  • Contactless Room Service: Daily, 24 / 7.
  • You can enjoy breakfast at the restaurant or in your room.
  • For information regarding the GRAND CLUB please contact the reception.

Spa & Fitness

Guest Information on the TV

  • You will find all important information about the hotel and our offers in the TV menu in your guestroom.

Bike Rental

  • Explore Berlin by bike.
  • Our reception team will be happy to organize the right bike for you.
  • Rental fee 20 EUR per day.

 

For further questions and information, please contact the reception.

Hygiene measurements at Grand Hyatt Berlin

Awards
Commitment to Sustainability Certificate 2020

The German Institute for Sustainability and Economy has awarded the Certificate for "Secured Sustainability" the third time in a row. We have successfully passed a comprehensive audit in the areas Ecology, Economy and Social Competence.

 

CERTIFICATE  


Awards
World´s Best Workplaces 2018 
Since appearance for the first time in 2014, Hyatt has secured a place in the national Great Place to Work Ranking every year, which represents the voice of 12 million employees worldwide. 
And not only that: with the 14th place we are even in the top 25!

Awards
Seal for Excellent Quality of Education at Grand Hyatt Berlin 
The Chamber of Commerce and Industry (CCI Berlin) rewarded Grand Hyatt Berlin with the seal for "Excellent Quality of Education" for the training of high-quality apprentices. 

Awards
Commitment to Sustainability Certificate 2019

The German Institute for Sustainability and Economy has awarded the Certificate for "Secured Sustainability 2019" for Grand Hyatt Berlin and recognized them as an "Investment for the future".

CERTIFICATE 

OUR CONTRIBUTION  TO SUSTAINABILITY