Imprint / Policies

Imprint


Information provided according to Sec. 5 German Telemedia Act (TMG)
Munich OpCo GmbH
Leopoldstrasse 170
80804 München

Represented by the Managing Directors
Jan Peter van der Ree and Adam Keenaan Rohman

Contact
F: +49 89 904219 1234
F: +49 89 904219 1235
Email: munich@andaz.com

Register entry
Entry in the Handelsregister
Registering court: Mainz
Registration number: HRB 47717

VAT
VAT Id number according to Sec. 27 a German Value Added Tax Act:
DE294655527

Dispute resolution
The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr.Please find our email in the imprint/legal notice.
Park Hyatt Hamburg does not take part in online dispute resolutions at consumer arbitration boards.

Term & Conditions
Privacy Policy - Your Privacy Rights

Data protection officer contact
Hyatt Hotels & Resorts
Attn: Consumer Affairs
9805 Q Street
Omaha, NE 68127
USA
Email: privacy@hyatt.com

Liability for Contents
As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.
Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.

Liability for Links
Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.
The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.

Copyright
Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only.
The commercial use of our contents without permission of the originator is prohibited.
Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.

Policies

Children

Accommodation
Children under the age of 12 stay for free in the room of their parents. From the age of 12 children are counted as adults. We are happy to provide you with a complimentary baby bed (children up to an age of 3). An extra bed for adults will be charged at €100 per night. Please note that extra beds can only be provided beginning in the King Bed Deluxe Category.

For a second room booking for children under the age of 12, we can offer you, depending on availability, a second room at a family rebate of 50% of the room rate.

To make your journey with children as pleasant as possible, we keep the following items and amenities ready for you on request as part of our Very Important Baby (VIB)-Services

- Baby crib, baby bathtub, body care products for babies, childproof socket, diaper garbage can, night light
- Baby food, drinking bottle and bottle warmer, diapers, hot-water bottle
- Children’s bathrobe and slippers for older children
- Buggy upon prior notification

Restaurants
Breakfast for children up to six years is free. Breakfast price for children between 7 and 12 years is €19. We offer a special kid´s menus and have children’s dishes, children’s high chairs and colouring books available at our restaurants.

 

Spa & Fitness
Monday through Sunday 12 pm to 9 pm. The Gym is open 24/7 for a maximum of 4 guests at a time. We offer each hotel guest a 3-hour Spa stay and ask you to kindly register before your visit via T +49 89 904 219 4240. Our spa is available from 3 pm on your arrival day and until 12 pm on the day of your departure. Should you want to use the spa beyond those times, you may purchase a day spa ticket (€ 65 per person) as well. Treatments are available between 12 pm and 8 pm, upon prior arrangement. Our saunas and areas of relaxation are open only to adults from the age of 18. Guests from the age of 16 may use our facilities when accompanied by an adult. The pool is open to children being supervised by an adult from 12 pm to 6 pm.

 

Pets
For your dog’s stay at Andaz Munich, we will charge a one-time fee of 65 € per dog, which includes our V.I.D. ‘Very Important Dog’ Service: a dog biscuit to welcome your companion to the room, a cosy dog bed for the night, and a dog bowl. For stays with pets, we have designated rooms throughout most categories, as to have easy access to elevators and outdoor areas; kindly book one of the following categories if you are traveling with your furry companion: Andaz King Bed, Andaz Twin Bed, Andaz Courtyard Garden View King Bed, Andaz Art Suite, Andaz Junior Suite, or Andaz Suite. A dog sitter service can be booked upon request. We are happy to welcome your dog at our Andaz Lounge and in our restaurants. Please kindly note that access to these areas depends on the size of your dog and might be restricted. Dogs have to be kept on a leash at all times in all hotel areas.

 

Smoking
Our hotel is a non-smoking hotel.
The hotel and all our rooms are non-smoking areas. Please note that we will charge an additional cleaning fee of €250 for prohibited smoking in our hotel rooms. Thank you very much for your understanding.