Hotel Policies

Pet Policy

Your furry friends are always welcome at Hyatt Place Atlanta/Buckhead. Please call the hotel, (404) 869-6161, once you’ve booked to let us know of your furry companion(s).


Weight Limits
We allow dogs weighing 50 pounds or less, and a maximum of two dogs weighing a combined 75 pounds or less per room during your stay.

For guests staying up to six nights, there is a $75 nonrefundable pet fee.

For stays from seven to 30 nights, there is a $75 nonrefundable pet fee plus a $100 cleaning fee.

Fees do not include taxes.


To ensure maximum comfort for all of our guests, following the departure of a guest and their pet, there are certain steps we must take to ensure the suite is clean and free from possible allergens. We deep clean carpets, drapes, bedspreads, and other linens, and fumigate the suite. For this reason, we add the nonrefundable pet/cleaning fee to the account during check-in.


Guidelines for Dog Owners
All dogs must be housebroken. Dogs must be on leashes when in public areas. Pets are not allowed in the food service areas and pool. Your pet must be confined in a carrier if left unattended during the cleaning of your room or you can arrange to be present when your room is serviced.

Housekeeping Policy

The safety, wellness, and well-being of our guests and colleagues is our top priority. In an effort to respect our guest’s privacy and ensure their comfort, we have adjusted standard daily guestrooms housekeeping services to provide service every third day during your stay.

Daily housekeeping service can be requested at the hotel during check-in or by calling the Host Stand 24 hours in advance for service the next day. If full service is not requested, housekeeping will tidy your room with fresh towels, toiletries and remove trash daily.

In an effort to ensure your safety and well-being, periodic safety and wellbeing checks will still occur at Hyatt Place Atlanta Buckhead.

Credit Card Policy

A valid major credit card and government-issued photo ID are required at the time of check-in. The name on the credit card and photo ID must match the name on the reservation. NO EXCEPTIONS.

Incidental Policy

Hyatt Place Atlanta/Buckhead requires a $50 per day security deposit upon check-in. The security deposit will be refunded if there is no smoking or damage to the guest room. Upon or following check-out, hotel personnel will inspect your guest room. After inspection, any security deposits will be returned after deducting the cost of any damage and/or extra cleaning required. This includes smoking in the guest room.


Hotel Parking is $10 per day and is located in a covered garage adjacent to the hotel. This fee will be deducted from your incidental deposit at the time of check in.