Hotel Policies

Pet Policy

We gladly welcome your most cherished travel companions. Inform us that you will be bringing your pet (or pets) with you prior to your arrival. If you’re staying at Hyatt Place Atlanta Airport-South up to six nights, a nonrefundable $75 fee will be added. If you’re staying anywhere from seven through thirty nights, a $75 nonrefundable pet fee will be added, plus a $100 cleaning fee. If you’re staying longer than 30 nights, please contact the hotel directly at (770) 994-2997. Please keep in mind that pets must weigh 50 pounds and under or two pets must weigh 75 pounds combined at the most to be permitted to stay at Hyatt Place Atlanta Airport-South.

Smoking Policy

Hyatt is committed to providing a smoke-free environment.

There is no smoking allowed in the public areas of the hotel or the guestrooms.

The hotel will apply a $250 + tax cleaning fee to any guestroom that violates this non-smoking policy.

We appreciate your consideration for other guests and ask that you report any smoking in the building immediately.

Designated outdoor smoking areas are available. Please visit the Host Stand for details.

Housekeeping Policy

The safety, wellness, and wellbeing of our guests and colleagues is our top priority. In an effort to respect our guest’s privacy and ensure their comfort, we have adjusted standard daily guestrooms housekeeping services to provide service every third day during your stay.

Daily housekeeping service can be requested at the hotel during check-in or by calling the Host Stand 24 hours in advance for service the next day.

In an effort to ensure your safety and wellbeing, periodic safety and wellbeing checks will still occur at Hyatt Place Atlanta Airport-South.