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HYATT CENTRIC MIDTOWN ATLANTA ACHIEVES GBAC STAR™ FACILITY ACCREDITATION
January 15, 2021

Boutique Hotel in the Heart of Midtown Atlanta Earns Industry Gold Standard of Hotel Cleanliness & Care

Hyatt Centric Midtown Atlanta has announced that it has achieved Global Biorisk Advisory Council® (GBAC) STAR™ accreditation, the gold standard for prepared facilities. Under the guidance of GBAC, a Division of ISSA, the worldwide cleaning industry association, Hyatt Centric Midtown Atlanta has implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention in all areas of the hotel.

As the cleaning industry’s only outbreak prevention, response and recovery accreditation, GBAC STAR™ helps organizations establish protocols and procedures, offers expert-led training and assesses a facility’s readiness for biorisk situations. The program verifies that Hyatt Centric Midtown Atlanta implements best practices to prepare for, respond to and recover from outbreaks and pandemics.

“GBAC STAR accreditation empowers facility owners and managers to assure workers, customers and key stakeholders that they have proven systems in place to maintain clean and healthy environments,” said GBAC Executive Director Patricia Olinger. “By taking this important step to pursue GBAC STAR, Hyatt Centric Midtown Atlanta has received third-party validation that it follows strict protocols for biorisk situations, thereby demonstrating its preparedness and commitment to operating safely.”   

To achieve GBAC STAR™ accreditation, Hyatt Centric Midtown Atlanta was required to demonstrate compliance with the program’s 20 core elements, which range from standard operating procedures and risk assessment strategies to personal protective equipment and emergency preparedness and response measures. Learn more about GBAC STAR accreditation at www.gbac.org


News
Which Hotels Have Handled COVID-19 the Best?
Sam Kemmis July 27, 2020

We graded hotel brands on their health and social distancing policies, along with their flexibility on bookings.

Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own.

The COVID-19 pandemic has turned travel upside down, and the hotel industry has been forced to cope with a constantly changing landscape of traveler expectations. From new cancellation policies to improved cleaning and social distancing procedures, major hotel brands have scrambled to adapt to the new reality.

But which hotel brands have adapted best? Which have offered the most customer-friendly policies and been willing to sacrifice bottom-line concerns for the sake of guest safety?

To find out, we performed a comprehensive “grading” of eight major hotel brands, looking at the policies they currently have in place as well as the evolution of these policies throughout the early stages of the pandemic.

Note: These hotel brands have introduced new cleaning and sterilization policies, often in partnership with health care providers. Since we are not experts in this area, we did not attempt to compare these policies. We instead focused on policies such as mask enforcement that can be compared directly.

Winners and Losers

Overall: Hyatt (Grade: A)

Runners-up: Radisson, Hilton and Marriott (Grade: A-)

To determine the final grade, we compared two major categories:

  • Flexible change and cancellation policies, including current and past policies for both existing and new bookings.
  • Health and social distancing policies, over six criteria including mask enforcement, social distancing in common areas and low-contact check-in procedures.

We gave each brand a grade in each category (see below for more details), then averaged these two grades.

Brand

Health

Flexibility

Overall

Hyatt

A

A

A-

Radisson

A-

B-

A+

Hilton

A-

B-

A+

Marriott

A-

B+

A

IHG

B+

B+

B

Best Western

C+

B+

D

Wyndham

C-

D

B-

Choice

C-

C

D