Hotel Policies

Check-In Policies

The minimum age to reserve a guestroom at Hyatt is 21 years old.

A person of the minimum age requirement must be present at check in and become a registered guest in the room.

A valid credit card and photo ID are required at time of check-in.


We gladly welcome your most cherished travel companion.

Keep in mind, to allow your dog to stay in our guest room pet program, please inform the hotel that you’ll have a dog(s) staying with you at least three days in advance of your arrival by calling (912) 233-2116. In addition, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.  All pet friendly rooms are located on the 2nd floor.  For guest tranquility, while exploring the city, treat your pet to a day at‎.

Rates are as follows:

1-6 nights — $150 nonrefundable pet fee per stay

7-30 nights — $300 nonrefundable pet fee per stay 

30+ nights - hotel discretion

Destination Fee

A destination fee of $33.00 plus tax (subject to change) is applied to each night of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

Discount with Old Town Trolley items purchased at Andaz Savannah Concierge offering a selection of 7 Tours and Attractions
Discount could be up to $21 or more based on how many items and tickets purchased

(2) Daily Locally Inspired Appetizers in 22 Square Lounge (not applicable for breakfast)

Daily Beer and Wine Tasting at 22 Square 5:00PM-8:00PM

Round of bubbles with 22 Square Dinner Reservation

50% Discounted Pool side Cabana reservations with seasonal infused water

Local and 800 phone calls

Wifi Upgrade

Daily Sunset S'Mores @ Fire Pit Area