Hotel Policies
Hyatt Regency Paris Étoile
Corporate name: Constellation ETOILE
Place André Malraux, 75001 Paris, France
Represented by the General Manager: Michel Morauw
3, place du Général Koenig, 75017 PARIS, France
Tel : +33 1 40 68 12 34
Fax : +33 1 40 68 50 43
Email : parisetoile.regency@hyatt.com
Simplified joint stock company (SAS) with registered capital of € 45 973 651.
Constituted at the Tribunal of Commerce in Paris, 20/02/2013
Registration Number: RCS 791 339 807
VAT Number: FR 14 791 339 807 – SIRET: 791 339 807 00012 - SIREN : 791 339 807
Customers are informed that in the event of any dispute arising from the present agreement they have the right under Article L612-1 and Articles L616-1 and following of the Consumer Protection Code to take their case to a consumer protection ombudsman in Hyatt Regency Paris Étoile.
Mr Jean-Pierre Teyssier (tourism and travel ombudsman)
Address: MTV Médiation Tourisme Voyage, BP 80 303, 75823 Paris Cedex 17.
(https://www.mtv.travel)
Policies
Accommodation
A credit card guarantee may be requested upon arrival. Bank checks are not accepted in our establishment.
The hotel does not offer roll-away beds. Our rooms can accommodate two adults maximum, except for Regency Suites and Eiffel Tower Suites that can welcome up to 4 guests. Some of our room categories offer a sofa bed (95x178cm) for children up to 12.
Housekeeping teams offer daily cleaning service, with a linen change required after their 3rd night, on their 4th day of stay.
Children
Guests at this location are considered children between the ages of 0 to 12. Any guest aged of 13 years of age or older will be considered an adult and will be subject to adult pricing.
City Tax
In 2022, the city tax is €2.88 per person per night.
Pet Policy
Hygiene and Safety Measures
Together we create a safe atmosphere for your stay ! Learn More.
Hyatt Regency Paris Étoile received the GBAC STAR accreditation certifying that our property has implemented the industry’s highest standards for cleaning and disinfection.
Proper cleaning protocols, disinfection techniques, and work practices in place to combat biohazards and infectious disease.
Establish and maintain a cleaning, disinfection, and infectious disease prevention program to minimize risks associated with infectious agents.
Highly skilled cleaning professionals.
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In regards to the current French government regulations, masks are no longer mandatory in hotels and restaurants in France. Similarly, Health and Vaccine Passes are no longer required in restaurants and hotels, including meeting rooms.
The following protocols are however in place :
- Hand sanitizing stations available throughout the hotel.
- Mask, sanitizing wipes and hand sanitizer are available upon request.
- Hotel information provided digitally via in room TV.
- QR codes available for all our food and drinks menus
- Direction signs to improve the mobility of meetings participants
- Trained Hygiene Managers are ensuring thorough implementation of all sanitary and safety protocols.