Hotel Policy

Hôtel Martinez is part of ‘The Unbound Collection by Hyatt’

Corporate name: Constellation Hotel Martinez

Represented by the General Manager, Yann Gillet


Place André Malraux, 75001 Paris, France
Tel : +33 4 93 9012 34
Email: info@hotel-martinez.com

 

Basic information about legal title: SAS

Simplified joint stock company with registered capital of 69 940 452,00 Euros

Registration Number: 791 329 253 R.C.S Paris – Constituted 07/10/2013
VAT Number: FR 1 791 329 253– SIRET 791 329 253 00011 – SIREN 791 329 253

 

Customers are informed that in the event of any dispute arising from the present agreement they have the right under Article L612-1 and Articles L616-1 and following of the Consumer Protection Code to take their case to a consumer protection ombudsman in Hôtel Martinez's business sector: 

Mr Jean-Pierre Teyssier (tourism and travel ombudsman)

Address: MTV Médiation Tourisme Voyage, BP 80 303, 75823 Paris Cedex 17

(https://www.mtv.travel)

Accessibility Policy

Hotel Martinez delivers the finest welcome to all its guests, including its clients with reduced mobility:

  • 10 bedrooms accessible to persons with reduced mobility.
  • Elevators and doors with wheelchair dimensions.
  • All common areas are accessible with wheelchair : lobby, front office, restaurants, bar, garden-terrace, spa, fitness center, meeting rooms, children's club, toilets.
  • An exterior lift is available to access our private beach club, La Plage du Martinez. 

Dog Policy

During your stay in Cannes, the Hôtel Martinez is a home away from home for your pet. 

Please note that a fee of €70 per pet and per day applies at our ideal pet-friendly hotel in Cannes. Moreover, any damage that your pet might cause in the room will be charged.

Policies

Children

  • Guests at this location are considered children between the ages of 0 to 12. Any guest 13 years of age or older will be considered an adult and will be subject to adult pricing.

 

City Tax 

  • In 2021, the city tax is €2.30 per person per night. 

Hygiene and Safety Measures

Together we create a safe atmosphere for your stay!

Hotel Martinez received the GBAC STAR accreditation certifying that our property has implementing the industry’s highest standards for cleaning and disinfection. 

  • Proper cleaning protocols, disinfection techniques, and work practices in place to combat biohazards and infectious disease
  • Establish and maintain a cleaning, disinfection, and infectious disease prevention program to minimize risks associated with infectious agents
  • Highly skilled cleaning professionals

 

Rooms :

  • New room cleaning protocol to guarantee a better disinfection
  • Our housekeeping associates wear protective equipment (disposable mask and gloves) when cleaning the room
  • Tools disinfection between rooms cleaning (ex : vacuum cleaner)
  • Every newspapers are digital and available on mobile phone or tv
  • Thorough cleaning of every sensible surface such as doorknob, power swith…
  • ‘’Sanitary Kit’’ composed with face mask and alcoholic gel available in every guest room

Public areas :

  • Guests have to wear face mask in all public area such as lift, lobby, corridor…
  • Face mask and gel available at the entrance of the hotel for every guest
  • Reduced capacity in the fitness room

 

Restaurants :

  • Digital menu available with Qr code
  • Adapted buffet breakfast
  • Appropriate distance between seating
  • Restaurant table are limited to 10 people maximum 
  • Offer Disinfect Salt, Pepper and Condiments before reuse.
 
  • All staff members are well trained on all sanitary and hygiene rules
  • We follow the health of our staff members and guests