Hotel Policy

Hôtel Martinez in the Unbound Collection

Corporate name: Constellation Hotel Martinez

Represented by the General Manager, Yann Gillet


Place André Malraux, 75001 Paris
Tel : +33 4 93 9012 34
Email: info@hotel-martinez.com

 

Basic information about legal title: SAS

Simplified joint stock company with registered capital of 69 940 452,00 Euros

Registration Number: 791 329 253 R.C.S Paris – Constituted 07/10/2013
VAT Number: FR 1 791 329 253– SIRET 791 329 253 00011 – SIREN 791 329 253

 

Customers are informed that in the event of any dispute arising from the present agreement they have the right under Article L612-1 and Articles L616-1 and following of the Consumer Protection Code to take their case to a consumer protection ombudsman in Hôtel Martinez's business sector: 

Mr Jean-Pierre Teyssier (tourism and travel ombudsman)

Address: MTV Médiation Tourisme Voyage, BP 80 303, 75823 Paris Cedex 17

(https://www.mtv.travel/?page=Accueil)

Accessibility Policy

Hotel Martinez delivers the finest welcome to all its guests, including its clients with reduced mobility:

  • 10 bedrooms accessible to persons with reduced mobility.
  • Elevators and doors with wheelchair dimensions.
  • All common areas are accessible with wheelchair : lobby, front office, restaurants, bar, garden-terrace, spa, fitness center, meeting rooms, children's club, toilets.
  • An exterior lift is available to access our private beach club, La Plage du Martinez. 

Dog Policy

During your stay in Cannes, the Hôtel Martinez is a home away from home for your pet. A special welcome will be offered to your furry friends including:

A welcome letter (with recommendations for their stay at the hotel, dog friendly walks in Cannes)

Two Martinez bowls

A plastic bag to keep sidewalks clean

A special door sign for pets will be delivered upon arrival, to make sure your pets are not disturbed by our staff while alone in their room.

Our team will be pleased to offer the best hospitality to your furry friends. Our concierge is happy to walk your dog and for specific diets, our Chef is delighted to prepare special food (upon prior request).

For longer stays, your four-legged friend will be offered a soft and fluffy Martinez pet blanket to make sure he/she feels like at home with us.

Please note that a fee of €70 per pet and per day applies at our ideal pet-friendly hotel in Cannes. Moreover, any damage that your pet might cause in the room will be charged.