Hotel Policies

 

Hôtel Du Palais In The Unbound Collection

 

Corporate name : SOCOMIX Hôtel du Palais

1 Avenue de l’Impératrice – 64200 Biarritz

 

Represented by the General Manager: Alessandro Cresta

 

T: + 33 5 59 41 12 34

E: reservations@hoteldupalaisbiarritz.com

 

Simplified joint stock company with registered capital 3 509 445 euros

 

Constituted at the Tribunal of Commerce in Paris, 23/02/1962

Registration Number : RCS 622 720 159 

VAT Number : FR 47 622 720 159 - SIREN 622 720 159 - SIRET 62272015900012

Customers are informed that in the event of any dispute arising from the present agreement they have the right under Article L612-1 and Articles L616-1 and following of the Consumer Protection Code to take their case to a consumer protection ombudsman in Hôtel du Palais.

Mr Jean-Pierre Teyssier (tourism and travel ombudsman)

Address: MTV Médiation Tourisme Voyage, BP 80 303, 75823 Paris Cedex 17

 (https://www.mtv.travel/?page=Accueil)

Disabled Access

All areas and equipment in our hotel are accessible for those with reduced mobility.

Our hotel offers rooms specifically designed for those with reduced mobility, which can be requested when the booking is made.

Our team is trained to welcome disabled people.

Our team is at your service to respond to any specific questions or requests.