Hotel Policies

Smoking Policy

Hyatt is committed to providing a smoke-free environment (including vaping) and any room found to have been smoked in is subject to a smoking fee of no less than $250 + tax. We appreciate your consideration for other guests and ask that you report any smoking in the building immediately.

Pet Policy

Here at Hyatt Place Orlando / Lake Buena Vista we are happy to welcome your traveling canine companions.


Keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.


Rates are as follows:

1-6 nights — $75 nonrefundable pet fee per stay

7-30 nights — $75 nonrefundable pet fee per stay plus additional $100 deep cleaning fee

30 or more nights a fee will be assessed at the hotel’s discretion

Package Handling

There is a charge for package handling. Please contact the front desk
for details +1 407-778-5500.