Hotel Policies
HOTEL INCIDENTAL & AUTHORIZATION POLICY
A $50 incidental deposit per night will be authorized on all credit and debit cards at the time of check in to cover any incidental charges. The hotel reserves the right to authorize 1-night room & tax up to 72 hours prior to arrival.
Pet Friendly Hotel in Miami, FL
- Guest staying 1-6 nights : $75 (non-refundable)
- Guest staying 7-30 nights: $175 (non- refundable)
- Longer stay than 30 nights: consult fee with hotel.
- Limit of two pets per room.
- Must weigh 50 lbs or less
- Not allowed in the pool area
- Room will only be serviced every 3 days
- No pet-friendly amenities
Package Receiving Fees
Small/Medium Box - $5.00/pkg.
Large Box - $10.00/pkg,
Cases - $20.00/pkg.
Safety First, Wellbeing Always
The safety and wellbeing of colleagues, guests and customers remains a top priority, and to further deliver on our purpose of care during the COVID-19 pandemic and beyond, Hyatt Place Miami Airport East hotel has taken measures to ensure colleague and guest safety and peace of mind. This includes cleanliness and disinfection procedures, social distancing protocols, associate training and various other policies. In addition to following recommendations from the Centers for Disease Control and Prevention (CDC) and local authorities, Hyatt Place Miami Airport East proudly upholds Hyatt’s Global Care and Cleanliness Commitment. Please see below for the high standards we’ve implemented to ensure you are even more comfortable and protected during your stay (while still having a memorable experience!)
Hyatt Place Miami Airport East is GBAC STARTM certified (Global Biorisk Advisory Council)
Designated Hygiene Manager on property who oversees all hotel operations and standards
Disinfect all surfaces in public areas, as well as high touch employee work areas/surfaces hourly
Disinfect pool and pool chairs, tables and chairs, etc. between each use
Face coverings are encouraged in all public areas besides in guest rooms and on the pool deck. Our Front Desk can provide masks should you wish to have one
Provide disposals in employee work areas and public spaces to safely discard used personal protective equipment
Hand sanitizing stations readily available for colleagues in employee work areas and for guests in public areas including outdoor facilities, fitness center, elevators landings, lobby, restaurants and more.
Responsibly limit capacities in public restrooms, fitness center and elevators to ensure proper social distance and abide by city protocols
Signage posted throughout the hotel reminding guests of safety protocols.
Implement 21 Point Inspection Procedure which ensures the disinfection of all hard and soft surfaces in guest rooms, with strict procedures in place to eliminate cross contamination
Guest rooms will not be entered for at least 24 hours before to guest arrival, only after a trained housekeeping professional has safely and thoroughly prepared the room. Guest room door handles disinfected prior to check in.
Strict laundry protocols which include high temperature sanitization
Daily cleaning and sanitizing of all equipment, daily deep cleaning and ensure social distancing signage is in place.
Disinfect all room keys prior to distributing to guests
Utilize single-use and digital collateral/menus throughout the hotel
Availability of touchless check-in using the World of Hyatt app
Contactless delivery of all food delivery orders and amenity requests
The hotels front entrance is closed 24/7 and only accessible to current guests with the keycard provided at check in. If guest is arriving and does not have a keycard, then Front Desk can grant them access upon following verification procedures.
For more information on Hyatt’s global cleanliness commitments, please visit hyatt.com/info/global-care-and-cleanliness-commitment. For resources regarding open attractions and city ordinances, head to miamibeachfl.gov.