Hotel Policies

Incidental Policy

A valid credit or debit card must be presented at the time of check-in. The card will be authorized for room, tax, and an additional $50 per night for incidentals.

DEBIT CARD USERS: Funds will be held as a ‘pending charge’ and will be unavailable to you. Any unused authorization is released within 7-10 business days after check out Depending on your banking institution this hold can take up to 30 days to release. We recommend you use a credit card to check-in with, and then use your debit card at the time of check-out to settle your balance.

Smoking Policy

There is no smoking allowed in any area of the hotel The hotel will apply a minimum $250 cleaning fee to any guest room that violates this non-smoking policy.

Pet Policy

Hyatt Place Melbourne Airport welcomes up to two dogs per guest room.

Pet fees:

1-6 nights: $75 non-refundable pet fee
7-29 nights: $75 non-refundable pet fee plus $100 deep cleaning fee
30+: $250 non-refundable fee

Weight limits:

One dog: 50 pounds | Two Dogs: 75 pounds, combined

Age Restriction Policy

The minimum age to reserve a guestroom at Hyatt Place Melbourne Airport is 21 years old. A person of the minimum age requirement must be present at check-in and must be the registered guest in the room.

Package Handling Policy

Guests staying at our hotel can receive packages during your stay. Please ensure that your packages are clearly labeled with your name. The storage area is limited- so please do not have packages sent to the hotel more than 5 days before your arrival.