Hotel Policies

Pet Policy

For guests staying 1-6 nights, a $75 non-refundable pet fee will be administered.  Guests staying 7-30 nights, the fees will be a $75 non-refundable pet fee plus an additional $100 cleaning fee.   For guests staying longer than 30 nights consecutively, please check with the hotel regarding the fee. Pet owner is responsible for all damage to hotel property and a fee will be applied based on the extent of the damage. Pets cannot be left in the room unattended.

Only properly identified service dogs are allowed in food service area.

The Hyatt Place brand limits pets to one (1) household pet per room weighing 50 lbs. or less. Two (2) pets are allowed provided the combined weight of both dogs does not exceed 75 lbs.  All pets must be housebroken.  We reserve the right to refuse pets that do not meet customary standards for household pets, based on species, odor or aggressiveness.  You must make arrangements with the front desk to request when to service your room without a pet present.  Dogs must be on leashes when in public areas and are not allowed in food service and pool areas. The hotel does not assume liability for a guests pet or its actions while at the hotel. If a pet is left unattended in the room, the hotel reserves the right to put the pet in a kennel. If you require a pet sitter or kennel, contact the front desk to make arrangements. Collection bags and trash receptacles are located throughout the property. It is the pet owner’s responsibility to clean up after your pet(s). Additionally, you will receive a Pet Door Hanger to hang on your guest room door alerting us that your pet is inside.

Housekeeping Service

It is mandatory that all guest rooms with pets are required to be serviced by our housekeeper at a minimum every three (3) days.