Hotel Policies

Pet Policy

No vacation would be complete without your whole family—at Hyatt Place across from Universal Orlando Resort™, we know this includes your four-legged companions and happily welcome them to join you. Please let us know that you’ll be bringing your pet (or pets) with you prior to your arrival. For stays of up to six nights, a $75 fee will be added, and if you’re staying anywhere from seven through 30 nights here, we include an additional $100 deep-cleaning fee. Please keep in mind that pets must weigh 50 pounds and under or two pets must weigh 75 pounds combined at most in order to stay at Hyatt Place across from Universal Orlando Resort™.

Universal Partner Hotel Terms & Conditions 

As a Universal Partner Hotel we were chosen based on quality, reputation and proximity to Universal Orlando Resort™. Guests staying at our hotel also can enjoy the following Bonus Benefits:

Discounts on merchandise* at select Universal Orlando™ theme park locations and Blue Man Group

Discounts on food and non-alcoholic beverages at select Universal Orlando theme park locations and Universal’s CityWalk™

Free scheduled transportation^ to Universal Orlando theme parks

 

Universal Orlando Resort™ Free Transportation Legal Line

Scheduled Theme Park Transportation: Provided based on regular park operating hours* (does not run continuously) to Universal Orlando™ theme parks, SeaWorld Orlando®, and Aquatica® via the Super Star Shuttle. Seating/standing space is limited and on a first come, first served basis. Reservations are required from the Universal Partner Hotel Vacation Planning Center located in the hotel lobby one day in advance and up to 30 minutes prior to departure. *Not valid for Special Events, Groups, or Early Park Admission.

Scheduled Theme Park Transportation (ADA Guidelines): Scheduled transportation is provided based on regular park operating hours* (does not run continuously) to Universal Orlando™ theme parks, SeaWorld Orlando®, and Aquatica® via the Super Star Shuttle. Advance reservations are required from the Universal Partner Hotel Vacation Planning Center located in the hotel lobby 24 hours prior to departure. Space is limited—one mobility aid per departure. Reservations first come, first served. *Not valid for Special Events, Groups, or Early Park Admission.